Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 18, 2017 at 8:39 pm #823487
    mdmllc

    Hey there! We have a client that we’ve tried multiple times to fix issue with her enfold copy. We’ve reinstalled, we’ve deleted plugins, we’ve disabled and cleared cache — can we get a tech to take a look? Attached is a screenshot and login credentials. We’ve never seen this issue before.

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    July 19, 2017 at 12:16 pm #823901
    Rikard

    Hey mdmllc,

    Thanks for the login details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    July 19, 2017 at 3:33 pm #824025
    mdmllc

    Hi there. As mentioned in my top level, I have tried the standard troubleshooting.

    July 20, 2017 at 9:33 pm #824867
    mdmllc

    Hi, would like to bump this! :)

    July 22, 2017 at 4:47 pm #827969
    Mike

    Hi,
    I disabled the function you had in functions.php and it solved the issue. I enabled it again as I don’t know what it is for.
    postimage
    postimage

    Best regards,
    Mike

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