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  • October 23, 2014 at 1:02 am #339862
    Marc Bijl

    For some reason, the wysiwyg editor stopped working when editing blog posts. The content area appears white/blank. However, there’s still a word count, so in fact it’s not empty – I guess.

    I can’t say when it stopped working exactly. What I do know is I disabled the toolbar in my profile settings yesterday, so I could view the website in the same browser without seeing the admin top menu. And enabled it again today.

    I’ve searched Google as well as the forum here at Kriesi, and found some useful info (like this http://www.wpbeginner.com/wp-tutorials/how-to-fix-white-text-and-missing-buttons-in-wordpress-visual-editor), but nothing seems to solve my issue.

    Can it be caused by the latest update of the Enfold theme?

    • This topic was modified 10 years, 1 month ago by Marc Bijl. Reason: Forgot to mention the website URL ;-)
    October 23, 2014 at 3:23 pm #340135
    Yigit

    Hi Marc!

    Please try de-activating all active plugins and check if that helps. If not, please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750

    Regards,
    Yigit

    October 23, 2014 at 10:31 pm #340364
    Marc Bijl

    Thnx for your suggestion. I turned off the latest plugin I started using (rating-widget: https://wordpress.org/plugins/rating-widget) and then the wysiwyg editor started working again: great! Problem solved :-D

    Last question: can you guys suggest another rating plugin?

    October 24, 2014 at 4:47 pm #340689
    Marc Bijl

    Hmm, now I changed the theme back to Fourteen, and activated the rating-widget plugin again, guess what? The wysiwyg editor started to work again!

    So, here’s what we have:
    – Using Enfold and not using rating-widget: wysiwyg editor works fine.
    – Using Enfold and using rating-widget: wysiwyg editor doesn’t work
    – Using Fourteen and using rating-widget: wysiwyg editor works again

    Where do things go wrong?

    October 24, 2014 at 4:48 pm #340690
    Yigit

    Hi!

    Please contact plugin author as they should have better insight on what could be causing the issue. Unfortunately we are not supporting 3rd party plugins

    Cheers!
    Yigit

    October 24, 2014 at 11:12 pm #340821
    Marc Bijl

    Yeah…

    You guys don’t support 3rd party plugins.
    And guess the other guys don’t support 3rd party themes.

    Anyway, I decided to use another rating plugin, and now things run smoothly.

    So this one can be set to resolved.

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  • The topic ‘wysiwyg and text editor stopped working for blog posts: empty / blank content’ is closed to new replies.