Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1306898

    Hi there,

    how are you doing?
    As you can see in the image, the richt text in our google serps shows price ranges for our products from €150,504.00 to €501,681.00. This is way too much :-)

    Our products range from €19.90 to €59.70. Do you have any idea, how I can correct these values?
    Thank you very much in advance for your help.

    Best regards,
    Magnus

    #1307128

    Hi Magnus,

    I’m not sure exactly how that is added/indexed to be honest with you. Have you added those prices directly in WooCommerce, or in a plugin maybe?

    Best regards,
    Rikard

    #1307691

    Hi Rikard,
    how are you? Thank you for your answer.

    I definitely did not enter the amounts manually anywhere. Otherwise, I’m similar to you.
    I would also not be aware of which plugin could be used to control them.

    The only hint I have is from our rating plugin judge.me. When asked, the support there gave the following feedback:
    “Our plugin (Judge.me) only adds the aggregateRating field to your existing structured data/JSON-LD snippet, for issues with other fields like the price please contact your theme provider/developer, they should be able to fix it.”

    That’s why I started asking my question here in this forum.

    Thanks for further help.

    Best regards,
    Magnus

    #1307849

    Hi Magnus,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1307884

    Hi Rikard,

    thanks for your answer.
    Please find the login detail in the private content.

    Best regards,
    Magnus

    #1308588

    Hi,
    Thank you for your patience and for the login, I tested your page with the Rich Results tool and found that Google is seeing:
    lowPrice: 15.0504
    highPrice: 50.1681
    2021-07-03_002.jpg
    yet they are publishing:
    €150,504.00 to €501,681.00
    The numbers match if you think like a robot 🙂
    Try changing your pricing so there are only 4 places like this:
    lowPrice: 15.05
    highPrice: 50.16

    Best regards,
    Mike

    #1310746

    Hi Mike,

    ah ok. That makes sense. I can see where the numbers are coming from with that. So it is the net price that is pulled in.

    Unfortunately I can’t implement your suggestion like this, because we have to work with net prices and four decimal places, so that there is no incorrect display of the VAT (I used following instruction: https://blog.rundum.digital/woocommerce-rundungsfehler-beheben/).

    So we have two separate issues that I would like to solve:

    1. i would like to pull in the gross price, i.e. EUR 19,90 – EUR 59,70
    2. i would like to round the gross price to two decimal places, so that it can be displayed correctly in the Google search result.

    Do you have another solution for this?

    If yes, how would you proceed?
    If not, how can I stop or disable the display of the (incorrect) prices in the Google search results?

    Thanks in advance for further help.

    Best regards,
    Magnus

    #1310858

    Hi,
    Unfortunately, the only way that I can imagine correcting this is to not use net prices without four decimal places because Google is showing the json price not the page rendered price that we see.
    This is also the only way to get Google to show a different price, basically, you are giving Google the wrong information as it doesn’t seem to understand four decimal places. Perhaps there is some way to add the fact that you are using four decimal places to the structured data, but I found no information about this in my search.

    Best regards,
    Mike

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