Wrong Order

Hey Melanie,

Thanks for contacting us!

Purchase and download processes are managed by Envato/ThemeForest. Please contact them and explain the situation to them as well. They will then send your request to us for our review.

In case you have not registered to our support forum, you can do so here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

Cheers!
Yigit