Wrong image article when i share to social - Support | Kriesi.at

Viewing 16 posts - 1 through 16 (of 16 total)

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Posts
November 4, 2014 at 10:46 am #345799

HIO2014
Participant

Hey there,
I’m having problems when I share a post to a social (ie Facebook): the post preview seems to be correct (including its image), but when I check it on Facebook, I see another picture linked to the shared post.
Please have a try: http://www.eyleducation.it/il-re-e-morto-viva-il-re/

Could you help me please?
Thanks in advance.

November 4, 2014 at 12:51 pm #345830

Arvish
Inactive Moderator

Hi HIO2014!

You need to make sure your featured image in your Post is the image you would like to set as the facebook shared image.

If such is the case, please forward us administrative credentials to your site for us to have a closer look.

Cheers!
Arvish

November 4, 2014 at 1:34 pm #345839

HIO2014
Participant

This reply has been marked as private.

November 5, 2014 at 10:19 am #346418

HIO2014
Participant

Hey there, is there any news? :)

November 5, 2014 at 8:25 pm #346735
Elliott
Inactive Moderator
Hi!

Try adding this to the bottom of your /enfold/functions.php file,
```
add_action( 'wp_head', 'enfold_customization_add_facebook_open_graph_tag' );
function enfold_customization_add_facebook_open_graph_tag() {
	global $post;
	if ( is_single() && has_post_thumbnail() ) { 
		echo '<meta property = "og:image" content = "'.get_the_post_thumbnail( $post->ID, 'full' ).'" />'; 
	}
}
```
Cheers!
Elliott
November 6, 2014 at 9:59 am #347025

HIO2014
Participant

Thanks for the reply.
If I add this to the functions.php file it doesn’t work.
I’ve tried to add the code to functions-enfold.php file and returns me this error (in the homepage too):

Fatal error: Cannot redeclare enfold_customization_add_facebook_open_graph_tag() (previously declared in /web/htdocs/www.eyleducation.it/home/wp-content/themes/enfold/functions.php:502) in /web/htdocs/www.eyleducation.it/home/wp-content/themes/enfold/functions-enfold.php on line 1084

Any idea?

November 6, 2014 at 7:29 pm #347287
Yigit
Keymaster
Hey!

Please try changing the function name in Elliott’s code
```
add_action( 'wp_head', 'enfold_customization_add_facebook_open_graph_tag_new' );
function enfold_customization_add_facebook_open_graph_tag_new() {
	global $post;
	if ( is_single() && has_post_thumbnail() ) { 
		echo '<meta property = "og:image" content = "'.get_the_post_thumbnail( $post->ID, 'full' ).'" />'; 
	}
}
```
Seems like it is declared already

Regards,
Yigit
November 7, 2014 at 3:44 pm #347765

HIO2014
Participant

Thanks Yigit,
unfortunately it doesn’t work… :(
The image shared is always wrong…

November 7, 2014 at 8:48 pm #347922

Elliott
Inactive Moderator

Hi!

It appears to be working fine on my end.

Try clearing your browser cache and any caching related plugins you might have installed and try sharing it again.

Best regards,
Elliott

November 10, 2014 at 10:12 am #348685

HIO2014
Participant

The problem is not the preview…
Please have a look at the Facebook page once you have posted the article… it still shows the wrong image….

November 11, 2014 at 11:48 am #349278

Ismael
Moderator

Hey!

Please remove the code then use the WordPress SEO plugin. Go to SEO > Social then enable the Add Open Graph meta data setting.

Best regards,
Ismael

November 11, 2014 at 12:43 pm #349306
HIO2014
Participant
Done, but it doesn’t work yet :(
I know I’m a pain in the a**, but the customer is begging me to solve this problem asap…

Have a try, please

Something changed: there are two cases… the linked image is wrong, the linked image is blank…
- This reply was modified 10 years ago by HIO2014.
November 11, 2014 at 6:41 pm #349598
Elliott
Inactive Moderator
Hey!

Hmm, I’m not sure. It appears to be grabbing the correct image but when you actually share the post a different one pops up. I checked your site in the facebook debugger and it says you should be explicitly setting the tags but when you check the scraper it’s obvious it should be seeing the tags. Maybe if we move the tags higher up in your header.

Is it only this post that is having the problem? Be sure to deactivate all plugins while testing.

Best regards,
Elliott
- This reply was modified 10 years ago by Elliott.
November 12, 2014 at 2:30 pm #350005

HIO2014
Participant

I have tried to deactivate all plugins and it still doesn’t work.
The problem appear for each article.

Best regards.

November 13, 2014 at 4:43 pm #350710

Elliott
Inactive Moderator

Hi!

I just tried it again and it’s grabbing the correct image now when the link is shared. Try clearing your browser cache and any caching related plugins you might have installed and try sharing it again.

Regards,
Elliott

November 14, 2014 at 11:26 am #351185

HIO2014
Participant

Thanks, now it works!
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