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April 9, 2023 at 4:09 pm #1403951
Hello,
I am encountering issues with WPML on my website. While the standard English site appears to be functioning properly, the translated pages (independent pages with unique URLs) are exhibiting problems with banners and photo galleries. I have been unable to pinpoint the specific cause of this behavior, but on certain pages, the photos are not visible. The Swedish translation appears to be the most affected.
Could you provide me with some guidance to resolve this issue?
Best regards,
April 10, 2023 at 7:22 am #1404001Hey thinkdutchconcepts,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot.
Did you install the Media Translation plugin as described in the documentation below.
// https://wpml.org/documentation/getting-started-guide/media-translation
Here are some other steps you can take to try to resolve the problem:
1.) Check if the issue is caused by a conflict with other plugins or the theme. You can do this by temporarily deactivating all other plugins and switching to a default theme, then checking if the issue persists.
2.) Check if the WPML Media plugin is installed and activated. This plugin is required for proper translation of media items.
3.) Check if the media items are properly translated. Make sure that the translated versions of the photos and banners are uploaded and assigned to the translated pages.
4.) Check if the language settings in WPML are properly configured. Make sure that the language settings are consistent across all pages and media items.
If the issue persists, you can try contacting WPML support for further assistance. They may be able to provide more specific guidance based on your website’s configuration and the specific issue you’re experiencing.
Best regards,
IsmaelApril 11, 2023 at 11:38 pm #1404171This reply has been marked as private. -
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