Viewing 11 posts - 1 through 11 (of 11 total)
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  • March 30, 2022 at 3:33 am #1346490
    garaiko

    Hello, the code blocks on my site are not detected by WPML, so when I am done translating a page with the Classic Editor, I save that and the I go to the page in that language, where I replace the code block for the new one in that language and save the page. Everything Ok up to here.

    Then let’s say I want to make a correction on the text, so I open the Classic WPML Editor for that page and I correct that line.I save it and go to see the page. The corrected line is ther, BUT THE CODE BLOCK I had translated in the page is gone and the page is showing the CODE BLOCK in the original language again.

    Then I have to go to the page in that language and edit the code block there again to include it in the new language but if I later use the Classic WPML editor to edit that page the code block I translated goess back to the original language again.

    How can I handle this? Can anyone help me?

    Best regards,
    Angel

    March 30, 2022 at 2:02 pm #1346578
    Ismael

    Hey Angel,

    Thank you for the inquiry.

    Where can we check the issue? Please upgrade the theme to version 4.9.2.2, then provide the site details in the private field so that we can test it.

    Best regards,
    Ismael

    March 30, 2022 at 5:24 pm #1346625
    garaiko

    Hello Ismael, the theme is updated. It’s a new website. Below the link.

    Best regards,
    Angel

    April 1, 2022 at 5:19 am #1346811
    Ismael

    Hi,

    Thank you for the info.

    Is there a test page where we can actually check the issue? Please make sure to update the theme to version 4.9.2.2, then post the site details in the private field so that we can check the dashboard and the WPML settings.

    Best regards,
    Ismael

    April 1, 2022 at 3:51 pm #1346911
    garaiko

    Hello Ismael, I already told you the theme is updated.

    I have set up a page for you to make tests an play around. I’t been translated to french. The vídeo playing is in french and all the links in “code boxes” are in french in the french page.

    You will notice that as soon as you go to Translations and make one change in it, the contento of all the “code boxes” in the french vesion will go back to spanish. Also the video will go back to spanish.

    On the other hand, I have a onmouseover code in some of the code boxes in spanish but when I copy them in the code boxes of the french version, and I click save or update, they are gone ! The onmouseover effect is not working in the languages…

    I have also set up a user an pwd for you.

    Best regards,
    Angel

    April 1, 2022 at 6:19 pm #1346923
    orianos

    Hi #Ismael,
    in several tickets you recommend to upgrade to version 4.9.2.2
    But where can you download this version from?
    In the Style.css file of the version I just downloaded, it says:

    /*
    Theme Name: Enfold
    …
    Version: 4.9.2.1
    …*/

    Best regards,
    Oriano

    April 2, 2022 at 12:02 am #1346939
    garaiko

    Hello Ismael. I go to ENFOLD CHILD > THEME UPDATE and it says “NO UPDATES AVAILABLE. YOU ARE RUNNING THE LATEST VERSION! (4.9)”

    Then I click CHECK MANUALLY anyways and the response is YOUR THEMES ARE UPDATED.

    So I will need further indications if you want me to do an update that is not available…

    Sending you link attached.

    And I sent you username and other data in an earlier reply today.

    Best Regards,
    Angel

    April 4, 2022 at 5:18 am #1347089
    Ismael

    Hi,

    Sorry about the update info. The latest version is actually 4.9.2.1. Now back to the issue, we created a test page, added a code block, translated the page to FR and the code block remains on every update. Please make sure NOT to edit the translated page using the Advance Layout Builder and always use the default WPML translation editor. For the existing pages, try to save the content of the original page as template, delete it and its translations, then recreate them from scratch.

    Best regards,
    Ismael

    April 4, 2022 at 5:24 am #1347090
    Ismael

    Hi,

    UPDATE: I accidentally added a text block in the test page and this is the only element that displayed in the translation editor, but not the code block. Please try to update the theme to version 4.9.2.1 manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    April 4, 2022 at 2:12 pm #1347138
    garaiko

    Hello Ismael, I did the theme update manually but the problem persists. Now I need your help for real to solve this problem. More data in private.

    Regards,
    Angel

    • This reply was modified 2 years, 7 months ago by garaiko.
    April 6, 2022 at 9:52 am #1347380
    Günter

    Hi,

    Sorry for the problems.

    To me this sounds as a main problem coming from WPML (and maybe in conjunction with the classic editor translations). As far as I know WPML has switched to translation manager (which is now part of the core) and deprecated the classic.

    So as a first step please open a ticket with WPML (and you can also add the link to this post there) and provide links to your staging site.

    The compatibility team will then check your problem and get in contact with us if necessary.

    Best regards,
    Günter

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