Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 28, 2015 at 7:22 pm #543973
    hankboomer

    dear all, i think the discussion has been initiated few years ago (i read some threads) but didn’t manage to see any proper solution.
    the link to the french traduction of my english homepage is broken. it says it can’t find the page. but the page exists as we can reach it trough any other page.
    i tried almost everything BUT the right thing.
    anyone managed to fix that ?

    November 29, 2015 at 8:26 am #544083
    Rikard

    Hey Hank,

    Could you try to reset your permalink settings under Settings–>Permalinks to see if that helps? If not then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    December 4, 2015 at 12:13 pm #546908
    hankboomer

    Hi Rikard

    i tried to reset with default but still bugging.

    it is when you are at the uk version of the frontpage, when you will click to to the french flag, it says the page doesnt exist.

    here are the logins (private)

    December 5, 2015 at 6:17 am #547341
    Rikard

    Hi,

    Thanks for the login, though you misspelled temporary :-)

    Could you try to disable all other plugins except WPML to see if one of them is causing a conflict? Also be sure to clear the cache from your caching plugin.

    Thanks,
    Rikard

    December 11, 2015 at 12:36 pm #550990
    hankboomer

    hi there

    i tried this procedure but nothing helped.

    do you think the problem could come from my WPML settings ? maybe it is not well done ? i found at at “theme and plugins localization” (WPML) that there is a red alert saying “files not found”

    do you think i need to download the WPML string translation ? in this case it would be a catastrophy as i really dont know how to manage the database stuff at my website directory.

    December 16, 2015 at 1:20 pm #553631
    Andy

    Hey!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Cheers!
    Andy

    December 18, 2015 at 10:22 am #554883
    hankboomer

    tanx Andy, i will

    could that erase my pages and contents ?

    December 19, 2015 at 9:41 am #555378
    Rikard

    Hi,

    It should not do that but please make sure to back your site up before any updates or similar actions.

    Regards,
    Rikard

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