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  • #1067384

    Hi Enfold team,

    I’m using Enfold since a long time. I recently had an issue with a form done with WPForms. It was working fine last week, it does not anymore.
    I contacted WPForms. They basically said it is an issue due to the theme (Enfold 4.5.3). They copy the website in staging, put a basic theme and told me it was working.

    Here is the initial question I sent them
    At the step 2/3 (shipping),
    once the first required question is selected (select your solution), appears other relative question (conditional logic).
    But once the first relative drop down is selected, it looks like the form initialize this first required question (select your solution) and therefore make the relative field disappear. This happens since the update to version 1.5.1.
    Thank you

    #1068715

    Hey Adriendriver,

    Thank you for using Enfold.

    Could you give us a screenshot of the issue? Or provide an instruction on how we can reproduce it. We are not really sure what to check. And please keep in touch with the plugin author for additional help.

    Best regards,
    Ismael

    #1068725

    Hi Ismael,

    Thank you for your answer. In the meantime, the WPFoms team did resolve the issue.
    So basically, the point was that some fields under conditional logic (means those field would be displayed depending the answer of a previous field) were not displayed.
    The WPForms told me to uncheck the box of “Disable jQuery Migrate” (settings > performance ). I did and now everything is back to normal.

    Case closed. Thanks

    #1069092

    Hi Adriendriver,

    Glad you got it working for you and thank you for sharing! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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