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  • #1085104

    Hello

    Wpengine
    has upgraded all sites to php 7.2 and we are having enfold 3.0.4.
    the site is Fall down and there is no option to update the enfold theme.
    how i can fix this issue?

    Thanks

    #1085338

    Hey kaproadmin,

    Can you try to do this process to update Enfold (make sure to have a backup first):
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

    #1085348

    hello

    how i can delete the enfold theme..?

    how can i download the latest version?

    thanks

    #1085354

    Hi kaproadmin,

    how i can delete the enfold theme?
    In Appearance > Menus > hover over Enfold and click on Theme Details, you should see Delete in the lower right of the popup box.

    how can i download the latest version?
    Download it from themeforest.

    Best regards,
    Nikko

    #1085358

    hello

    i need to pay again for the last version,,?

    where i download from themeforest?

    Thanks

    #1085367

    hi

    i download the zip file…

    when i try to upload it i recived this error message:

    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    Thanks

    #1085497

    Hi kaproadmin,

    Try to unzip the zip file you downloaded from themeforest, open the folder extracted from the zip file and you should see enfold.zip.
    Use enfold.zip, let us know if this helps.

    Best regards,
    Nikko

    #1087886

    hello

    its not work… i receive this error:
    Stylesheet is missing.

    why you are not help to fix in this .?
    this problem from March 31, 2019 at..and we pay for this theme

    • This reply was modified 6 years, 3 months ago by kaproadmin.
    #1087936

    Hi kaproadmin,

    Please refer to this post – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ and try installing the theme via FTP, while deleting the old theme folder completely.

    Best regards,
    Victoria

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