Hi Kriesi Team,
we have a site working with your enfold theme and we want to buy an upgrade.
How can we achieve this? Or ist it necessary to buy a new license, when we don’t have information about when and how it was ordered, back in the days.
Thanks a lot for any question.
Hey V. Heitz,
Thanks for your question, for your situation please purchase a new license which will allow you to update the theme and get up to a year of support for only a little more, look for the “Extend support to 12 months” check box, which is a great value.
To update your version you will need to download the latest installable WP version from your new Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike