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Dear Support,
I just updated an abandoned website (from Enfold 4.7 to the latest) after 5 years with a new licence (the developer is out of sight). Everything seemed to be more or less OK until I tried to edit a page. The editor loaded, the content was loaded into the code editor but the page layout didn’t, and the whole site became unresponsive. I couldn’t go back to the Dashboard nor I could open the front. There were no error messages. The only thing I found is this line in my site’s error log:
“Undefined array key “controls” in /home/xxxxxxx/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 754″
I had to kill the process on the server to make the site responsive again. I repeated the steps and it happened again.After setting the server to use php 7.4 I had the same error (Avia didn’t load the page to edit) except the site didn’t freeze and the front run perfectly. I switched back to php 8.4.x (for security reasons) and now the site works as long as I don’t try to edit stg.
WP and all plugins were updated to the latest before installing the new Enfold. The site runs on php 8.4.x.
Please help me to solve this problem.
Thanks,
Peter
Hey hellsing71,
Please link to your site so we can examine. Please note that we are now at v6.09 and updating from v4.7 will not work automatically.
If you tried to overwrite the theme via FTP you could have errors as old theme files will still be present.
Try installing the theme update like this:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike
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