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Hi there,
I have got a strange problem: I used the “church” demo to build up the website. The startpage is ok – in the sidebar and the footer the audio files of the podcast are displayed as they should be.
But on all other pages or posts, it is broken. Check out the link where I try to give a customer a look at his redesigned website…
What is wrong with that? I didn’t do anything to the css or changed sth. in the code.
Thank you for your help…
Kind regards from Germany
Hey Katja,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi KittenAdmin,
Thanks for giving us admin access. :)
This is now fixed, please review your site.
In Enfold > Performance > Self hosted videos and audio features (WP-Mediaelement scripts), I have set it to Always load media features (= WP default behaviour)
Let us know if you need further assistance.Best regards,
Nikko
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