Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 15, 2022 at 7:37 am #1361680
    oestersund

    Dear Team,
    pls look at this post: https://kriesi.at/support/topic/wp-layer-slider-layer-alignment-positioning-changes/#post-1361659

    Unfortunately the slider is not working now after it was ok yesterday. I did not change anything. I flushed caches several time – no change.

    thx a lot & best regards Tilman

    PS: 5 hrs later I flushed the cache- now it is there again. What can be the reasons? I need to be safe that the layers do not disappear again. How can this be ensured?

    • This topic was modified 2 years, 4 months ago by oestersund.
    • This topic was modified 2 years, 4 months ago by oestersund.
    • This topic was modified 2 years, 4 months ago by oestersund.
    August 16, 2022 at 12:40 pm #1361790
    Mike

    Hey Tilman,
    Glad to hear this is working again, I see that you are using WP Rocket, is your server also caching or are you also using a CDN like Cloudflare? These caches can take a little while to start showing the newest version of your site, I’m guessing this is what occurred.

    Best regards,
    Mike

    August 16, 2022 at 12:55 pm #1361791
    oestersund

    Hey Mike, I don’t Use the WPR CDN. if I Flush the Cache the Layers appear again, bit after a short time they disappear again. Frustrating…

    Do you have any idea how to fix this?

    Thx again, Tilman

    August 16, 2022 at 1:31 pm #1361795
    Mike

    Hi,
    Try disabling your WP Rocket plugin and see if the error occurs again. I’m not seeing any errors on your site.
    If that doesn’t help also try disabling the Imagify plugin.

    Best regards,
    Mike

    August 16, 2022 at 3:11 pm #1361802
    oestersund

    thx Mike,
    yes, WPR seems to be the problem….

    Best regards Tilman

    August 16, 2022 at 3:58 pm #1361810
    Rikard

    Hi,

    Great, I’m glad that you found the cause of the problem. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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