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  • July 23, 2018 at 3:14 am #988553
    matabiru

    Hi, my site isnt have change for update, or plugin..
    but when I try to acces the dashboard, its appear white screen.

    I tried to rename the enfold folder in wp-content. The dashboard is active again.

    May you help me solve this problem?

    July 23, 2018 at 4:29 am #988567
    Ismael

    Hey matabiru,

    Thank you for using Enfold.

    The site is running on a very old version of the theme, 3.5. This version is not compatible with WordPress 4.7.5, so you have to upgrade the theme to version 4.4.1 and WP to version 4.9.7. You may need to reconfigure the theme options a bit.

    Please update the theme regularly.

    Best regards,
    Ismael

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