Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1058350

    Hello Support Team,

    The Aviva Layout Editor is gone in a clients site – I think I need to update Enfold, or ?

    Currently > WP 5.0.3 and Enfold 3.5.3

    Problem : I’ve hidden the ENFOLD theme : did this

    – changed the foder name
    – changed the style.css
    – changed the screenshopt.png image

    Before I updated Enfold on another site and changed the 3 things accordingly but Enfold did not update correctly and the site was even down

    Is there a safe way to undo these 3 steps on the current site (old) site before updating Enfold – I usually replace the Enfold folder via FTP.

    Please help !

    Best, AB

    #1058474

    Hey anma,
    If you are using Enfold v3.5.3 with WP v5.0.3, you will need to update the theme, I believe the reason your site went down after updating was because it sounds like your tried to overwrite the theme folder. This will leave old files behind and cause errors.
    Please try to delete the old folder via FTP and then upload the new folder with the same folder name.

    Best regards,
    Mike

    #1058789

    Hi Mike,

    Great support, I could update Enfold to the latest version, now this is fine the site is still up and the Aviva Layout editor is back again BUT I miss the right column from WordPress inside ?? so strange, I deactivated a lot of plugins but I can’t get back the right column from WordPress.

    Can you have a quick look inside? I never saw this and like to know if this is an Enfold bug. I created a login for you.

    Thank you !

    Best, AB

    #1058795
    This reply has been marked as private.
    #1058984

    Hi,
    You said right WordPress column, right?
    2019-01-25-202509
    the red box in this screenshot?

    Best regards,
    Mike

    #1059149

    Hello Mike,

    Yes exactly, this one is missing, I sent you a login to see it.

    Do you have an idea?

    Best, AB

    #1059203

    Hi,
    I took the screenshot from your site, so I do see it.
    Perhaps the new “block editor” has a new shortcut key to hide this in your browser?
    Try going the theme options and change to the “Classic Editor” and see if your see it,
    2019-01-14-064632
    if not then go to the “screen options” at the top of your page to enable it:
    2019-01-19-172416

    Best regards,
    Mike

    #1059623

    Hello Mike,

    great this works now, thank you so much !

    best, AB

    #1059742

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘WP 5.0.3 and Enfold 3.5.3 – Avia layout editor gone : update question’ is closed to new replies.