-
AuthorPosts
-
April 28, 2015 at 5:36 am #435779
I updated to WP 4.2.1 recently, running 3.1.3 version of Enfold.
Previously editing pages with the Avia editor was working. Initially everything was working correctly although it was taking 20+ seconds for the Avia editor to load.
now all I get is the spinning waiting icon waiting for the editor to load. Error showing in the console
Uncaught TypeError: editor.getScrollInfo is not a function
(anonymous function) @ posts-jquery.js?ver=1.2.5.1:177
m.event.dispatch @ jquery.js?ver=1.11.2:3
m.event.add.r.handle @ jquery.js?ver=1.11.2:3
m.event.trigger @ jquery.js?ver=1.11.2:3
e.event.trigger @ jquery-migrate.min.js?ver=1.2.1:2
(anonymous function) @ jquery.js?ver=1.11.2:3
m.extend.each @ jquery.js?ver=1.11.2:2
m.fn.m.each @ jquery.js?ver=1.11.2:2
m.fn.extend.trigger @ jquery.js?ver=1.11.2:3
$.AviaBuilder.convertTextToInterface.$.ajax.success @ avia-builder.js?ver=0.8:895
m.Callbacks.j @ jquery.js?ver=1.11.2:2
m.Callbacks.k.fireWith @ jquery.js?ver=1.11.2:2
x @ jquery.js?ver=1.11.2:4
m.ajaxTransport.send.b @ jquery.js?ver=1.11.2:4Previously support told me to comment out line #289 (new avia_tinyMCE_button($tiny);) in the /config-templatebuilder/avia-template-builder/php/template-builder.class.php file to correct an previous issue. I tried both ways 1 being commented out and 2nd un-commented, but neither change the behavior when editing a page.
also was told to add this wp-config.php – add (define(‘CONCATENATE_SCRIPTS’, false );)
Please advise
April 28, 2015 at 5:55 pm #436241Hey
Can you please try re-updating the theme and overwriting all files and check if that helps – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Have you tried de-activating all active plugins?Best regards,
YigitApril 28, 2015 at 7:20 pm #436308Hello!
I have the same problem, after the update some things look a bit strange, but cant get the editor to load to have a look.
Thanks for your help.
April 30, 2015 at 4:39 am #437173Hi!
Did you try Yigits suggestion to overwrite the theme files via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardApril 30, 2015 at 11:42 pm #437849I’m having the same Avia Layout issue with WP 4.2.1 and Enfold 3.1.5. I replaced all enfold files via FTP and cleared browser cache and still I only get the spinner. Can thoughts? Thanks for your time.
May 4, 2015 at 4:44 am #438708Hi @brandtreed!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.
Best regards,
RikardMay 4, 2015 at 5:20 pm #439113I was able to sort it out. There was a plugin causing the conflict. Thanks
-
AuthorPosts
- The topic ‘WP 4.2.1 – Avia editor will not load’ is closed to new replies.