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  • July 3, 2015 at 2:22 pm #467995
    masuurikas

    I created a site http://www.intelsys.ee with Enfold theme. I’m also using WorkETC CRM programme and embeded form to each solution page. One of these forms are for example at the end of this page: http://www.intelsys.ee/en/sap-solutions/sap-s4-hana/

    As you can see, there is some kind of conflict with JavaScript, the images look strange and the menus as well (fullwith menu should stick, but it doesn’t). I think the script I embedded to Code Block to this page is causing that issue. Although, other pages work okay.

    Can you help me out here? I have no idea, how should I embed this form, so that site would work normally. This is the code that generates form from WorkETC

    <script type=”text/javascript” src=”//intelsys.worketc.com/v3.0/js/WebForms.js”></script>
    <script type=”text/javascript”>RenderWebForm({“TemplateID”:17,”Domain”:”intelsys.worketc.com”,”UseCustomCSS”:true,”LoadingMessage”:”Please wait”});</script>

    Thank you a bunch. You are doing great job with ENFOLD.

    July 4, 2015 at 7:57 am #468329
    Rikard

    Hey masuurikas!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 4, 2015 at 2:52 pm #468405
    masuurikas

    Hi there, details are in the Private Content. I would really appreciate your support.

    July 6, 2015 at 1:14 pm #468857
    Andy

    Hey!

    I can’t see any conflict with Javascript and your form looks good to me. What are the changes you want to achieve? please provide us screenshots of it (imgur, dropbox).

    Cheers!
    Andy

    July 6, 2015 at 1:52 pm #468898
    masuurikas

    Hey there,

    The issue appears only on the pages where WorkETC form is embeded. For example, see this page: http://www.intelsys.ee/en/sap-solutions/sap-s4-hana/. Scroll down and you can see that FULL WITH menu does not stick, but goes up with all other content, but it should stick as on other pages where is no WordkETC form embedded (example: http://www.intelsys.ee/en/about-us/). Also, you notice that main menu turns GREY, althought it should rempain transparent (view the page with WorkETC form embedded: http://www.intelsys.ee/en/sap-solutions/sap-s4-hana/). Same thing is with some Color Sections, they turn partly GREY while scrolling. Please see the screenshot attached in Private Content.

    Thank you a lot!

    Martin

    July 7, 2015 at 2:46 pm #469685
    Elliott

    Hey!

    It looks like you have done quite a bit of customization. Go ahead and upload a fresh copy of Enfold to your WordPress theme directory and activate it to see if it happens there as well. The latest version is 3.2.3.

    Be sure to deactivate all plugins while testing.

    Cheers!
    Elliott

    July 7, 2015 at 5:36 pm #469851
    masuurikas

    Hi there. Actually I haven’t made any huge customization in the Theme, I only made some customization in the Custom CSS (Quick CSS). But in sake of testing the fresh version. I created brand new site and imported DEMO version. You can check the site with access credentials in Private Content. You can see that problem remains and I now actually understood what the issue is: SUB MENU does not stick with Work ETC form embedded, when the HEADER is set STICKY (logo and main menu stick to window). You can compare the pages:

    1) Here is WorkETC form embedded and SUB MENU does not stick: http://www.intelsys.ee/developer/about/
    2) And here is SUB MENU sticking normally, when WorkETC form is not embedded: http://www.intelsys.ee/developer/service/

    I believe the JavaScript conflict might be between STICKY header and WorkETC form. But I still need that header to be STICKY and SUB MENU also STICKY on page where WorkETC for is embedded.

    July 8, 2015 at 8:54 am #470076
    Ismael

    Hey!

    Can you please create a test page with the form script? I check the http://www.intelsys.ee/developer/about/ link but I don’t see any forms there and the sticky menu works ok.

    Best regards,
    Ismael

    July 8, 2015 at 9:35 am #470092
    masuurikas

    Hey,

    I created the test page with WorkETC form and fullwith menu. As you can see, on the test page (http://www.intelsys.ee/developer/test-page/) where the WorkETC form is embedded, the fullwith menu (Item 1, Item 2, Item 3, Item 4) IS NOT STICKY while you scroll down the page, but it should be sticky. You can see that on other page the fullwith menu sticks normally to the header, for example see the SERVICE page http://www.intelsys.ee/developer/service/

    Here is screenshot to explain the page issue, I think you will see the differentce, that on Test Page (where WorkETC form is embedded) the fullwith menu does not stick, but on Service page (where there is not WorkETC form embedded) the fullwith menu sticks normally: https://www.dropbox.com/s/ruwdjkfw7z95s6n/sticky-menu-issues-enfold-theme.jpg?dl=0

    July 9, 2015 at 12:44 pm #470784
    Andy

    Hey!

    so it seems that the issue is caused by a 3rd party plugin. Can you please try to reach the plugin’s author for support? and ask why this plugin is causing your menu to behave not sticky anymore?

    Regards,
    Andy

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