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AuthorPosts
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May 7, 2017 at 10:15 pm #789221
Hi,
I’m receiving the following warning in error, and my Avia layout builder appears to be missing:
Parameter 1 to be array, null given in /home/content/a2pnexwpnas02_data02/65/3861565/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 602
Please let me know what to do.
Thank you!
May 8, 2017 at 5:07 am #789299Hey adriennerussel1,
Thanks for the FTP details, could you post WordPress details with admin rights as well please?
Best regards,
RikardMay 8, 2017 at 6:19 am #789327Certainly. Thanks.
May 8, 2017 at 11:20 am #789412Hey!
Wordpress Login credentials did not work. Could you please update the credentials.
Best regards,
VictoriaMay 8, 2017 at 2:57 pm #789634Sent you a private message.
May 8, 2017 at 7:00 pm #789777Hi adriennerussel1,
You are getting the error (screenshot in private), here is a thread you can look at:
https://wordpress.org/support/topic/websocket-connection-to-wsspublic-apiwordpresscompinghubwp-failed-403/page/2/Try disabling all plugins and turning them on one by one, to see which one is causing this.
Best regards,
VictoriaMay 8, 2017 at 7:59 pm #789795Hi Victoria,
I’ve tried disabling all plugins, but no luck. Any further ideas?
May 9, 2017 at 6:47 am #790004Hi,
Hm, that looks strange. Something looks like it’s corrupt, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardMay 9, 2017 at 3:00 pm #790324Hi Rikard,
I’ve tried overwriting theme files with a fresh copy from Themeforest twice. It did not help at all unfortunately.
What do those errors mean exactly?
Any further suggestions to help get the theme working correctly?
Thank you.
May 9, 2017 at 4:39 pm #790437Hi adriennerussel1,
On the front end you see that there is an issue with a font and there is a problem in font-class in backend, they could be connected. Please, try to clear the server cache and update theme files again?
Best regards,
Victoria-
This reply was modified 8 years, 6 months ago by
Victoria.
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This reply was modified 8 years, 6 months ago by
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