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Hi,
We use the WordPress toolkit Plesk extension on all our hosting plans with WordPress websites. Unfortunately, the automatic theme update for Enfold does not work via toolkit.
When I start the update manually using the toolkit, the following error message appears: The theme(enfold) has not been updated due to unrecognized reason. This is not very helpful. But in WordPress, the update can be installed successfully.
I am aware that this may be a problem with the toolkit and not with enfold. But maybe someone else has had the same experience here?
Regards,
BerndHey Bernd,
We have to experience with that unfortunately, but maybe you could check if they support any platforms which are not the official WordPress repository?
Best regards,
RikardHi Rikard,
Sorry for my late reply. I found this article in the knowledgebase from Plesk: https://www.plesk.com/kb/support/paid-theme-plugin-can-not-be-updated-in-wp-toolkit-in-plesk-error-no-themes-updated/.
Currently, WP Toolkit can update only non-paid plugins and themes. Paid themes and plugins should be updated manually directly in the WordPress Admin dashboard.
So the problem is related to WordPress Toolkit. You can close this topic.
Regards,
Bernd
- The topic ‘WordPress toolkit Plesk extension: Automatic update error’ is closed to new replies.