Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 23, 2019 at 10:47 am #1130281
    Levante Golf

    Rikard,

    As requested here is the new thread with WordPress log-in details (please see the link below in the private content area). As mentioned I´m having the same problem as in previous threads. I´ve managed to log-in in recovery mode and found the following error messages:
    “The active theme is broken. Reverting to the default theme.”

    Then as I scroll to the bottom of the themes page I find the following message:
    Broken Themes
    The following themes are installed but incomplete.

    Name Description
    enfold Stylesheet is missing. Delete

    I´ve not deleted the stylesheet or changed anything since the last wordpress update. When I click on the webpage it doesn´t have any styling and looks nothing like it should. Many many thanks for your help!!

    Best regards

    August 23, 2019 at 1:00 pm #1130336
    Victoria

    Hey ProTravelGolf,

    Why do you have Enfold child and not the Enfold itself?

    Please, download the latest version from Themeforest, upload it and see if it fixes the issue?

    Best regards,
    Victoria

    August 23, 2019 at 2:34 pm #1130376
    Levante Golf
    This reply has been marked as private.
    August 23, 2019 at 4:20 pm #1130399
    Yigit

    Hi,

    Please refer to this post – https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install and try installing the theme via FTP. Also, please make sure you are uploading installable version only.

    Best regards,
    Yigit

    September 16, 2019 at 9:58 am #1138734
    Levante Golf
    This reply has been marked as private.
    September 16, 2019 at 12:32 pm #1138793
    Yigit

    Hi,

    Sure, please post FTP and WP admin logins here privately so we can look into it :)

    Best regards,
    Yigit

    September 17, 2019 at 6:51 am #1139012
    Levante Golf
    This reply has been marked as private.
    September 17, 2019 at 10:19 am #1139042
    Yigit

    Hi,

    I installed Enfold parent theme via FTP and activated Enfold child theme. Please review your website :)

    Best regards,
    Yigit

    September 19, 2019 at 9:43 am #1139821
    Levante Golf

    Yigit,

    You Sir are a legend!!!! Thank you ever so much! The site is now back up and running perfectly! The new theme updates look great! You guys do an amazing job!!!

    Two last questions:
    1. You have kindly installed the parent theme and activated the child theme which is perfect and I thank you for. I just wanted to check whether the child theme that is active is the child theme that I created previously or if it is a new one that you have created for me?

    2. Will having this child theme activated prevent the changes that you make to the parent theme from affecting the site? I´ve been having problems with the site each time the parent theme was updated so I´m not sure that the child theme was correctly installed previously?

    Many many thanks again Yigit and very best regards

    • This reply was modified 5 years, 3 months ago by Levante Golf.
    September 19, 2019 at 12:22 pm #1139874
    Yigit

    Hi,

    You are welcome! We are always happy to help :)

    1- It is the one you have created. I have not uploaded a child theme, i only installed Enfold parent theme.

    2- I have not made any changes on parent theme, i just installed it. What kind of issues were you having? If they reoccur, could you please let us know so we can see the issue? :)

    Best regards,
    Yigit

    September 19, 2019 at 1:15 pm #1139898
    Levante Golf

    Yigit,

    Thanks for your quick reply! I had the child theme activated before and yet every time you guys update the theme my page still goes awol and I have to put bits back together again! I was under the impression that by having the child theme installed that this wouldn’t happen?

    Many thanks again Yigit!!

    Best regards

    September 24, 2019 at 5:42 am #1141209
    Ismael

    Hi
    Thank you for the update.

    Which of the pages are going missing after an update? The update should not affect the content of your installation or the database.

    Best regards,
    Ismael

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