Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • November 22, 2014 at 6:21 pm #355943
    mschwerer

    hallo,

    seit dem 20.11.14 – wo das WordPress-Update 4.01 installiert wurde, geht meine Seite http://www.ein-guter-tag.de nicht mehr. Der Inhalt bleibt weiss, auch komme ich nicht ins WordPress Dashboard. Das Theme habe ich auf 3.04 aktualisiert.

    Ich bin ratlos – kannst Du mir helfen?

    Grüsse Markus

    November 23, 2014 at 8:45 am #356124
    Ismael

    Hey Markus!

    Thank you for using Enfold.

    I’m sorry but the error comes from a plugin called wordbooker. Make sure that the plugin is compatible with 4.0.1. As stated on our support policy, we don’t provide support for third party plugins. Please contact the plugin author.

    Best regards,
    Ismael

    November 23, 2014 at 9:56 am #356156
    mschwerer

    hi Ismael,

    i deleated the plugin via FTP. Nothing happend. Could it be a htaccess-file problem, because of “500 Internal Server Error”. I cant get into my adim panel.

    Markus

    November 24, 2014 at 7:14 am #356552
    Ismael

    Hey!

    Please try to restore the site from a backup. Contact your hosting provider. Again, please contact the plugin author before deleting or deactivating the plugin.

    Best regards,
    Ismael

    November 24, 2014 at 8:51 am #356616
    mschwerer

    Hey!,

    i got no backup from the site. I called the provider. He said to check the logfiles. I did. I deleated the plugin.
    And now?

    November 24, 2014 at 11:12 pm #357206
    Andy

    Hey!

    seems that the plugin “wordbooker” is causing this issue. You would really need a backup …
    Please contact the plugin’s author for support.

    Edit: Your site seems to work now. Could you fix it?

    Best regards,
    Andy

    • This reply was modified 10 years, 1 month ago by Andy.
    February 24, 2016 at 11:46 am #588298
    schnippel

    Hi,

    i have a blank site with enfold.
    it occures first time still i work with enfold. could you help?
    i tried to deactive plugins but still occures.

    i have installed some woo-commerce plugins.

    kr dirk

    February 24, 2016 at 1:59 pm #588355
    schnippel

    hi,

    i found the solution myself. problem was that i still had the polylang code in the helper-main-menu.php

    kr dirk

    February 24, 2016 at 4:09 pm #588460
    Andy

    Hi!

    super, freut mich, dass es wieder funktioniert. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe mit dem Theme benötigst.

    Gruß!
    Andy

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘WordPress-Seite ist leer’ is closed to new replies.