Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 12, 2016 at 7:28 pm #723315
    footballfashion1234

    Hello,

    I just bought your theme Enfold and so far everything is working fine, except when I want to create a new page or post, or simply just edit an existing one, I just see a blank editor without buttons and white text. I have no plugins installed and when I activate the standard WordPress theme the editor works perfectly. Also, nothing happens if I click the Advanced Layout Editor button. I am running WordPress version 4.7 and Enfold version 3.8.2. The site is www.consumer-concept.dk

    I hope you can help me out with this problem. Thank you!

    December 13, 2016 at 9:31 am #723615
    Rikard

    Hey footballfashion1234,

    Enfold is not the active theme on your site, we need for it to be active to be able to troubleshoot. Could you activate it please?

    Best regards,
    Rikard

    December 13, 2016 at 10:50 am #723643
    footballfashion1234

    Hi Rikard,
    Enfold is active now.

    Best regards

    Jimmy

    December 13, 2016 at 1:57 pm #723704
    footballfashion1234

    Hi Rikard,
    any news?

    Kind regards

    Jimmy

    December 13, 2016 at 11:45 pm #724028
    footballfashion1234

    Hi Moderator,
    I am really in deep trouble. I have a dead line, and haven´t heard anything from the support team.
    Please help…

    Kind regards

    Jimmy

    December 13, 2016 at 11:53 pm #724029
    Yigit

    Hey!

    Can you please try adding following code to wp-config.php file near top and check if that helps? 

    define('CONCATENATE_SCRIPTS', false);

    Cheers!
    Yigit

    December 13, 2016 at 11:55 pm #724030
    footballfashion1234

    Hi Yigit,
    I don´t know how to do it. Maybe you could do it for me?

    Jimmy

    December 14, 2016 at 3:12 am #724063
    Yigit

    Hi Jimmy!

    Our devs have fixed the issue on your installation. It was PHP7.1 related. We will release an udpate within few hours :)

    Best regards,
    Yigit

    December 14, 2016 at 10:27 am #724195
    footballfashion1234

    THANKS::::::!

    Kind regards

    Jimmy

    December 14, 2016 at 2:45 pm #724282
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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