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  • October 27, 2022 at 7:06 am #1370401
    imprimisivfmarketing

    Hi,
    I’m not being able to log in to the wp dashboard.

    Please help me in getting it fixed.

    October 27, 2022 at 11:25 am #1370431
    Rikard

    Hey Naveen,

    Thanks for the login details. Please try to rename the plugin folder via FTP in order to deactivate all plugins. You could also try to deactivate the active theme folder. If you need help, then please include FTP login details in private as well.

    Best regards,
    Rikard

    October 27, 2022 at 11:59 am #1370441
    imprimisivfmarketing

    Hi,
    I’ve tried fixating but not been resolved yet.
    Here are the FTP details.

    October 27, 2022 at 3:14 pm #1370465
    Rikard

    Hi,

    Thanks for that. This problem does not seem to be theme related, as the results are the same when the Enfold folder is renamed. Please try to restore a backup, or install WordPress again.

    Best regards,
    Rikard

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