Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 17, 2022 at 12:07 pm #1369075
    divedave

    Since 2 or 3 weeks I have the problem that all websites I have created with the enfold theme are unbelievable slow.
    The frontend is quiet fast, but the backend doesn’t makes a lot fun to work with.

    Does anybody has an idea?
    I tried a lot of thing like to disable all Plugins, activate php boost at the hosting provider, but nothing helps.

    • This topic was modified 2 years, 2 months ago by divedave.
    • This topic was modified 2 years, 2 months ago by divedave.
    October 17, 2022 at 2:49 pm #1369105
    Rikard

    Hey divedave,

    Please try to install these plugins, then look for anything which seems out of the ordinary: https://wordpress.org/plugins/query-monitor/,
    https://wordpress.org/plugins/p3-profiler/

    Best regards,
    Rikard

    October 17, 2022 at 2:59 pm #1369108
    divedave

    Hi Rikard
    the P3-profiler isn’t availabel anymore. Is there a good alternate version you would recommend?

    Best regards
    Dave

    October 17, 2022 at 4:29 pm #1369130
    Rikard

    Hi,

    Thanks for the update. The Query Monitor might be enough, could you try installing that first of all please?

    Best regards,
    Rikard

    October 17, 2022 at 4:48 pm #1369141
    divedave

    Thank you for the answers.
    Thanks to this plugin I found out that the layerslider is trying to load googlefonts by every click I do in the backend. I installed a Plugin that switched off all googlefonts in Enfold, and every click I do in the backend, the layerslider tries to load this fonts and gets a timeout.

    Because of german restrictions I have switched off every googlefonts in my wordPress Installation and have installed them local on my server.

    After I wrote the following in my functions.php of my child theme
    add_theme_support( ‘deactivate_layerslider’ );
    WordPress is fast again!

    This is in my eyes a very big bug that should be solved in every case!
    The Layerslider that comes with Enfold shouldn’t load Googlefonts by himself!
    In Germany we have very big problems because of this googlefonts topic and it is very important for us, that we have the possibility to switch off the usage of this fonts completely.
    I use Enfold now on more than 20 Websites of my customers, and just one of them uses the layerslider.
    So it would be absolutely comfortable if there could be a switch in the backend of Enfold to
    1. Switch off Google Fonts
    2. Switch off the layerslider

    Thanks for your great support here in this forum!

    Best regards
    Dave

    • This reply was modified 2 years, 2 months ago by divedave.
    October 17, 2022 at 6:51 pm #1369156
    Rikard

    Hi Dave,

    We’ve had other users with the same problem, and it seems like it’s a problem in the LayerSlider version which is currently bundled with the theme. Could you try using our development version which has a new version to see if that helps please? Check the link in private.

    Best regards,
    Rikard

    October 17, 2022 at 7:02 pm #1369162
    divedave

    Mhhh, the Website that makes problems actually is short before going live now.
    I fear a little to switch the theme to this beta version. I don’t want to crash the site and have to start from the beginning again.

    I will make another installation on my private account to test it and keep you informed. But it could need some days because I’m too busy at the moment.

    October 18, 2022 at 10:57 am #1369196
    Rikard

    Hi,

    You can upload the new version to a separate folder if you only want to try it out. If it shouldn’t work, then you can simply activate the current version instead.

    Best regards,
    Rikard

    October 19, 2022 at 11:07 am #1369368
    divedave

    Hi Rikard,

    I installed now Enfold 5.2 beta, but the problem is the same.
    The LayerSlider still tries to load Google fonts and every click in the Backend of WordPress takes approx. 15 Sekonds to answer, because on every click the LayerSlider produces timeouts.

    So the new beta release does also not fix the issue with the layer slider.

    Best regards
    Dave

    October 19, 2022 at 2:08 pm #1369396
    Rikard

    Hi Dave,

    Thanks for the feedback. The update has worked for other users, would you mind sharing admin login details with us in private?

    Best regards,
    Rikard

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