WordPress Backend – poor performance due to LayerSlider

An Update from me:
If I deactivate LayerSlider in the Theme-Options then the Backend is running fast again (changing from a loading-time of 15 seconds to 3 seconds)
So it is obviously something related with LayerSlider – as the Log-Messages from “Query-Monitor” says and as this test is proving.
Thanks for any update.
Best regards,
Oliver

Hello Ismael,
thank you – but I am actually using the LayerSlider on my Website – therefore I can not disable it, unfortunatley.
Can you help me with retreiving the data from LayerSlider / Kreatura-Media?
Kind regards,
Oliver

Hi Ismael,
no – it is not running on a Shared Server – indeed on the well-established hosting-provider “STRATO”.
Do I have any disadvantages with your tweak of disabling Layerslider-data-updates?
And by the way: I still see a PHP-error from LayerSlider – see error message below.
But the backend-page has now a good / acceptable loading-speed of 1-3 seconds per click. So thanks for that. :)
Anyway, the fact that you disabled something and the PHP-error in the query-monitor causes a little worried feeling… Do you think this can cause trouble in any future updates?
Best regards,
Oliver

———————————-
PHP-Error in Query Monitor:

Trying to access array offset on value of type null 2

wp-content/themes/enfold/config-layerslider/LayerSlider/assets/classes/class.ls.remotedata.php:43
LS_RemoteData::get()
wp-content/themes/enfold/config-layerslider/LayerSlider/assets/wp/notices.php:36
layerslider_important_notice()
wp-includes/class-wp-hook.php:307
do_action(‘admin_notices’)
wp-admin/admin-header.php:303

OK… Thank you. So the Backend / Dashboard is fast and feels good for me.
Anyway – there are still the same 2 PHP-Errors in the query-monitor from my post above.
Will you have a look on that too or close the issue as the performance is ok now?
Kind regards,
Oliver

Hello Ismael,
I just had a call with my provider “STRATO” but unfortunatley they told me that from their side is nothing blocked – so that they can not allow that domain on any whitelist.
They told me that it might be a possibility to ask you or Layerslider / Kreaturmedia to provide an TXT-record which I could use for verification – do you know that possibility?
I am wondering if I am the only one with this problem… Could you maybe ask LayerSlider-Team / Kreaturmedia if they know that issue?

By the way: For test-reasons I tried on the same server to install another clean WordPress-Instance with only Enfold – and facing exactly the same issue there.

Thank you for further support with that.
Kind regards,
Oliver

PS: If needed you can forward the credentials of my Admin-access also to Layerslider-team.

• This reply was modified 2 years, 1 month ago by don_olli.

Hi Yigit,
awesome – I tried it in a test-instance and it is working. :) No performance-issues anymore in that backend of my test-instance.Thank you. :)
When will this beta-version be available “officially”?
Thinking about if it is worth to install that beta also in my productive environment or waiting until it is coming with an official update.
But with that you can close my issue – and depending on your answer I will wait for the update or install the beta also on my productive website.
Thanks a lot again for your great support.
Best regards,
Oliver