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  • #1405112

    My Enfold Store auto-updated to WordPress 6.2 and I have lost my red button “Add to Cart” in Catalogue view.
    Please see the screenshots attached…

    #1405191

    Hi matt507,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1405759
    This reply has been marked as private.
    #1405941

    Hi matt507,

    Can you give us the login page link as well?

    Best regards,
    Nikko

    #1407162

    Hi,
    I have provided the link.
    Cheers,
    Matthew

    #1407322

    Hi matt507,

    Thanks for giving us admin credentials.
    I have checked it and the reason why the “Add to cart” button is not showing is because the regular price is not set.
    Once you add a regular price, add to cart shows (though not in red color, it can be changed via css).
    The regular price from B2B plugin that you use does not seem to activate the “Add to cart” button, I tried to switch to a default theme and then check on the spare parts category page (link in private content), if “Add to cart” will show up but it does not seem to show it as well.
    Enfold only shows buttons that woocommerce displays, so I think the main issue seems to be with WordPress 6.2 and B2B plugin, please try to check with B2B support as they should be able to assist you more on the issue.

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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