Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • April 4, 2018 at 12:33 pm #937103
    FRCM

    Any ideas how to fix this?

    April 4, 2018 at 2:31 pm #937187
    FRCM

    I have just seen that I can access the Theme options only whilst viewing my site and then pressing the link in the top bar. However, the tab link and the theme options drop down menu at the top of the screen do not work (for any of my sites using Enfold) whilst in the WordPress dashboard mode.

    April 4, 2018 at 8:21 pm #937359
    mexi33330

    I have the same problem. Also i can’t edit the sites :-( What must we do?

    oooops, i can’t see the website to :-(

    • This reply was modified 7 years, 6 months ago by mexi33330.
    April 5, 2018 at 5:36 am #937455
    Rikard

    Hi FRCM,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 5, 2018 at 5:36 am #937457
    Rikard

    Hi mexi33330,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    April 5, 2018 at 9:07 am #937561
    mexi33330

    Aaahhh i fix it by myself. Now it works.

    April 5, 2018 at 12:34 pm #937676
    Rikard

    Hi,

    Great, glad you got it working and thanks for the feedback.

    Best regards,
    Rikard

    May 3, 2018 at 11:17 am #950659
    FRCM
    This reply has been marked as private.
    May 4, 2018 at 10:18 am #951491
    Victoria

    Hi FRCM,

    Theme options look fine on my end. Could you please clear the cache, check again and get back to us.

    Please attach a few screenshots if it still looks bad.

    Best regards,
    Victoria

    May 4, 2018 at 11:37 am #951555
    FRCM

    Hello Victoria,

    I just tested in multiple browsers .. it seems it is a Safari issue – please test on Safari version 11.1 and see if you can duplicate my issue:

    When in dashboard none of the Theme Option links work .. the links only work when in website view mode and then clicking Theme Options Tab at top of screen.

    Please advise thank you :-)

    May 4, 2018 at 10:29 pm #951938
    Basilis

    Hi,

    Thank you for reporting that.
    We will do send it over to our developers for further check, but in the mean time please do consider to use a different browser.

    Best regards,
    Basilis

    May 11, 2018 at 4:18 am #954983
    SAdesignsUnltd

    Any fix for this? The theme options links work in safari if you click open in new tab. Not sure why they don’t work if you click them regular.

    May 11, 2018 at 9:53 pm #955467
    Basilis

    Hi,

    We are releasing a patch this week, that fix should also be included.

    Best regards,
    Basilis

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