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  • April 26, 2015 at 7:37 am #434786
    matcho

    Hallo Freunde,
    ich hoffe es ist ok, wenn ich auf deutsch schreibe ;)

    Wir sind gerade dabei ein neues Projekt zu starten und haben dazu erstmal die neuste WordPress-Version auf dem Server installiert (4.2).
    Im folgenden haben wir über FTP das enfold-directory unter themes abgelegt und wollten dieses dann über das Backend aktivieren.

    Daraufhin kommen wir nicht mehr ins Backend (weiße Seite).
    Ich gehe jetzt mal davon aus, dass enfold für die neuste Version noch nicht angepasst wurde??
    Wenn dem so ist, wann könnte man mit einem Update rechnen?

    LG
    Mathias

    April 27, 2015 at 10:20 pm #435684
    Josue

    Hey Mathias!

    Enfold works fine with WP 4.2, make sure you are uploading the theme folder only and not the whole package (PSDs, documentation, etc). I can check this for you if you hand me a FTP account.

    Regards,
    Josue

    April 27, 2015 at 10:44 pm #435698
    matcho

    Ok, than I don’t unterstand our problem, because after uploading the folder enfold (only the folder after extracting!) into wp-content/themes/ we’ve got a blank/white page (only admin-panel). We also tried to downgrade our wordpress-version ;)

    Maybe you can help us?

    Best wishes,
    Mathias

    April 27, 2015 at 10:47 pm #435699
    matcho
    This reply has been marked as private.
    April 27, 2015 at 11:13 pm #435707
    Josue

    You can put that here in a private reply.

    Regards,
    Josue

    April 28, 2015 at 6:55 am #435806
    matcho
    This reply has been marked as private.
    April 28, 2015 at 7:50 am #435829
    jeffhd1ckey

    I am having the same issue. Totally blank pages in the deafult editor and the Avia layout builder. You can see the text in the text boxes in the page layout mode, but when you open the text box to edit the copy, zip…zilch nada….no copy…just white space.

    I can change the theme to 2015 or 2014 and edit fine. Switch the theme back and its a total whiteout. Not text in the the text editing windows.

    April 29, 2015 at 2:32 pm #436688
    Ismael

    Hey!


    @matcho    : There is no Enfold installation when I checked the dashboard. Please install Enfold again then we’ll check it.

    @jeffh: Please make sure that you have the latest version of the theme, 3.1.3.

    Cheers!
    Ismael

    April 29, 2015 at 2:53 pm #436711
    jeffhd1ckey

    Latest version of Enfold installed. Still blank Pages.

    April 29, 2015 at 11:11 pm #437118
    Josue

    Hi @matcho!

    Your problem is related to a memory limit issue (currently 64M), ask your hosting provider to increase it to at least 128M.

    Cheers!
    Josue

    April 30, 2015 at 6:53 am #437196
    matcho

    Ok, now i’ve got 128MB and an execution time of 90sec.

    I think it is working now.
    Thank you Josue!

    April 30, 2015 at 7:44 am #437210
    Josue

    You are welcome, glad to help :)

    Regards,
    Josue

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