Viewing 18 posts - 1 through 18 (of 18 total)
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  • #699299

    Hello !

    I have a problem with the widgets and woocommerce. When I put some woocommerce widget in sidebars (each sidebar) it doesn’t work.

    What can I do ?

    #699308

    For your information I put the maintenance mode.

    I give you the login and password.

    #699637

    Hi,

    I’m not sure I understand what you are trying to do or what is not working, please try to explain a bit further. Also upgrade the account to admin rights.

    Best regards,
    Rikard

    #699686

    Hi Rikard !

    In the widget section I have add in ‘sidebar page’ or ‘displayed everywhere’ or an other one widget ‘woocommerce price filter’ or an other woocommerce widget. The problem is that those widgets don’t appear in the front end in each page those widgets don’t appear.

    Is it more clear ?

    Thanks !

    #700387

    Hi,

    Thanks for the explanation though we can can’t access the widgets if you don’t upgrade the account, could you upgrade it to admin right please?

    Best regards,
    Rikard

    #701095

    Hi,

    Done ! Thanks for your answer.
    Can you check that everything is ok ?

    #701649

    Hi,

    Sorry but I still can’t see the Appearance menu so I still can’t check, I’m guessing the account is still not admin?

    Thanks,
    Rikard

    #701655

    Hi!

    I’m sorry but the account is still not an administrator. Please go to the Users panel and set the account role to administrator so that we can check the dashboard settings. Note that the woocommerce widgets such as the price filter will only work for the page set as Shop Page in the Woocommerce > Settings > Products > Display panel.

    Cheers!
    Ismael

    #703173

    Hello
    I give you an other access.

    You may not have the same problem.
    Thanking you in advance

    #704405

    Hi,

    I tried to check with the last login details you have give but it doesn’t work, I get this error after attempting 3 tries (You are temporarily locked out).

    Best regards,
    Nikko

    #709472

    Hello,

    I don’t understand there is no problem for me…

    Try this one 5 I have just tested now) for an other one also there is no problem…

    Thanking you again for your patience

    #710427

    Hi,

    now it works for me.

    Please deactivate all plugins but WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    #713892

    Andy,

    I have already tried but didn’t succeed…Yes you can desactivate one or more plugins ))

    #714013

    Hi,

    it seems to me that there is a cache issue going on, as changes get not applied on your frontpage (when I try to set a sidebar for example). Please deactivate any caching you’re using (cloudflare included). Tell your host to deactivate any caching on your server.

    Are we allowed to deactivate all your plugin temporarily for testing purposes?

    Best regards,
    Andy

    #714224

    Hi,
    Ok you can try it to deactivate all plugin if sure there is no bug with it ))

    #715338

    Hi,

    I don’t think this is a theme specific issue, but try to check by yourself by activating a default WP theme instead and let us know if you have the same result there or not.

    Best regards,
    Andy

    #715601

    Hi,

    It’s strange I have seen that some widgets appear like last products seen but others don’t appear like the filter of price…

    Thanks for your help

    #715914

    Hi,

    so if it’s not working for you with a default WP theme, then best to check with general WordPress support about it.

    Best regards,
    Andy

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