Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 18, 2016 at 7:16 pm #616744
    spainion

    Recently product variations stopped working, we have processed several hundred using products with variations.
    I have tried disabling all plugins accept WooCommerce and still get the error only while using Enfold.

    I am pretty confident there is an issue with Enfold, I recently updated to 3.5.3.

    I have done a lot of research and none of the solutions I can find appear to be working

    We are losing quite a bit of money while the site is down. Help would be greatly appreciated!

    Thank You,

    Robert

    • This topic was modified 8 years, 8 months ago by spainion.
    April 18, 2016 at 10:18 pm #616839
    spainion

    Fix is here

    Function to Add to Functions.php

    April 18, 2016 at 11:01 pm #616881
    Jordan

    Hi Robert!

    Glad you were able to find the fix! Feel free to reach out to us again on the forum if you have any other questions.

    Regards,
    Jordan

    May 25, 2016 at 5:12 pm #638147
    designhousegroup

    Hi I am having the same issue. Variations are not showing up on the front end. They were working fine before. Some are working but not all. I tried the code above in the functions.php but it did not fix the issue for me. Please help.

    May 25, 2016 at 11:20 pm #638331
    Basilis

    Hey!

    As you are hosted on WPEngine, make sure that also the cache is clear, so it can work properly.
    Let us know if you test that, so we can review it.

    Best regards,
    Basilis

    May 26, 2016 at 3:36 pm #638762
    designhousegroup

    Yes, that was one of the first things I already tried.

    May 27, 2016 at 6:08 pm #639439
    Andy

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Andy

    May 31, 2016 at 3:15 pm #640947
    designhousegroup

    Im sorry Andy, here it is.
    I tested and it works.

    June 2, 2016 at 4:17 am #641793
    Ismael

    Hi,

    I’m sorry but the login credentials you provided are not working. Please check. Make sure that you have the latest version of the theme, 3.6 and WordPress 4.5.2.

    Best regards,
    Ismael

    June 7, 2016 at 6:55 pm #644287
    designhousegroup

    Hi Ismael, Ok so I got the theme working. Now the variations are still not showing for most of the products. I provided new credentials. Can you help?

    June 8, 2016 at 3:00 pm #644862
    Andy

    Hi,

    Please deactivate all plugins buy WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Andy

    June 8, 2016 at 3:54 pm #644922
    designhousegroup

    Hi Andy, I did that but the issue persists.

    June 9, 2016 at 5:56 pm #645600
    designhousegroup

    I just noticed that the products that have the “Free” label work with variations. But I don’t know why those are free and the others are not. How can I make them all free? Thanks in advance.

    June 9, 2016 at 8:04 pm #645696
    designhousegroup

    I found the issue, you need to put a zero for price inside each variation.

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  • The topic ‘WooCommerce Variations Broken "Please choose product options…" ENFOLD BUG’ is closed to new replies.