Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 19, 2020 at 9:26 pm #1254146
    mebi

    I was advised to open a new thread for this WooCommerce problem:
    The variation pictures of a variable product are not changing when a variation is selected (frontend), even though a picture has been allocated to each variation (backend).
    Thank you for solving this issue.

    October 23, 2020 at 2:06 pm #1255249
    mebi
    This reply has been marked as private.
    October 26, 2020 at 1:40 pm #1255705
    Ismael

    Hi,

    Sorry for the delay. We tried to login to the site but it is temporarily unavailable — we encounter a 503 Service Unavailable error. Did you bring the site down temporarily?

    To make the product variation switch work, make sure to the set the Enfold > Shop Options > Product Gallery to the second option or to the default WooCommerce 3.0 Product Gallery.

    Best regards,
    Ismael

    October 27, 2020 at 11:24 am #1255995
    mebi

    Hi Ismael,
    thanks for getting back. No, I did not take the side down temporarily nor anything else.
    I have no problem to view the site. I have just tried with the login information that I provided to you and it worked, see in Private Content again.
    Please try again. Your support is much appreciated.
    Thank you.

    October 30, 2020 at 8:35 am #1256988
    Ismael

    Hi,

    Thank you for the info.

    As suggested previously, we set the Enfold > Shop Optionen > Produkt-Galerie settings to the second option to switch to the default Woocommerce gallery with the variation image switch. It is working properly now.

    Best regards,
    Ismael

    November 5, 2020 at 10:41 pm #1258741
    mebi

    Hi Ismael,
    thank you so much for your help. this worked perfectly.

    I am using WPML plugin to switch languages. Now I have the problem that the “default Woocommerce gallery” is not applied when switching from the Main Language (German) to the Translation Language (ENGLISH).
    It looks like the German Page (main language) uses the “default 3.0 woocommerce gallery” and the English Page still uses the “Standard Enfold Product Gallery”. But the the English Site should also use the “default 3.0 woocommerce gallery” so that variation pictures of a variable product are changing.

    Can you assist with this? Thank you.

    November 10, 2020 at 7:33 am #1259491
    Ismael

    Hi,

    Thank you for following up.

    Did you adjust the Product Gallery settings in the main language(German)? Please note that the each language has its own theme options, so you have to adjust the settings on both language.

    Best regards,
    Ismael

    November 10, 2020 at 11:29 pm #1259698
    mebi

    ok. that worked. thank you.

    November 11, 2020 at 9:32 am #1259796
    Rikard

    Hi,

    Great, I’m glad that you got it working and that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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