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  • November 15, 2020 at 10:48 pm #1260600
    HeroChris

    I’ve encountered a problem when using the website I am working on when using Safari. For all the Single variable product pages the price is not showing (and they have different prices, I’ve noticed people saying that this might be the problem). Also the variables can be clicked on but the css seems to switch to the hover state but it’s not really selected when added to the shopping cart.

    I hope someone could help me out, I have spend to much time trying to understand where the problem might come from.

    Thank you for all the help in advance!

    November 19, 2020 at 3:51 am #1261428
    Ismael

    Hey HeroChris,

    Thank you for the inquiry.

    Did you install an extension to hide the default variation dropdown? I do not have a Safari browser because I am on a Windows machine, but I am able to reproduce the issue on IE11. It seems like the variation button is locked to the first option (250g). Have you tried asking the plugin authors about the issue?

    I will ask the team to check the thread so that they could actually inspect the issue on Safari. Please wait for their response.

    Best regards,
    Ismael

    November 19, 2020 at 12:18 pm #1261511
    Yigit

    Hi,

    Thanks for contacting us!

    I can reproduce the issue on Safari. I am seeing JS error in console though which is related to your Enfold version I believe. Could you please update Enfold to the latest version 4.7.6.4 – https://kriesi.at/documentation/enfold/theme-update/ and let us know if that does not help?

    Please do not forget to clear cache after updating the theme :)

    Best regards,
    Yigit

    November 19, 2020 at 9:57 pm #1261646
    HeroChris

    Hi,

    Thank you both for the quick and helpful responses. I updated the theme and that has fixed the issue.

    It seemed the code (for automatic updates) I filled in was wrong or was expired, I should have checked that first.

    Thanks again for the help, much appreciated!

    Best regards,
    Chris

    November 20, 2020 at 1:55 am #1261693
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘WooCommerce variable item not showing price and can't select variables’ is closed to new replies.