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  • March 17, 2016 at 1:16 am #599314
    Yoolia

    Hi,

    Since one of the last releases the “update cart” button only works on the English version, but not on the German, French, Spanish and Italian version. Same goes for the coupon field – works on the EN version, but not on the rest.

    Can you please take an urgent look, as this is resulting in client aborting the buying process.

    Thank you,

    Julia

    March 17, 2016 at 7:30 am #599473
    Rikard

    Hey Yoolia,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    March 19, 2016 at 11:38 pm #600775
    Yoolia

    Hey Rikard,
    pls find the details attached,
    thank you,
    Julia

    March 22, 2016 at 3:32 pm #601895
    Günter

    Hi!

    Thank you for coming back.

    I had a long investigation in the code of Enfold..

    The problem is, that the cart form action in all other languages except english point to http (e.g. http://lepure.com/de/einkaufswagen/) and not to https ( https://lepure.com/cart/ ) and this breaks the ajax call.

    It seems to be a plugin problem – because this is a pure WC core function wc_get_cart_url() to get the cart – url. It works fine for me both http and https with enfold, WPML.

    Try to dactivate all plugins ecxept WC and WPML Multilingual CMS and reactivate one by one and check, when the error occurs.

    Best regards,
    Günter

    • This reply was modified 8 years, 9 months ago by Günter.
    June 29, 2016 at 1:11 pm #654800
    Yoolia

    Hi Günter,

    thanks a lot for your analysis. I have been in touch with WPML and they asked me as well to deactivate all plugins.

    There is a problem with the plugin<. WordPress HTTPS -Version 3.3.6 | By Mike Ems If it is activated, the Update cart button only works in English but not in the other languages.
    Also there is a problem with + / – buttons of the quantities. They don’t work in any language, no matter if the HTTPS plugin is activated or not. But if you type in a new number directly into the field and then hit Update Cart it works. So it seems that the problem are these + / – buttons.
    WPML has asked me to try a standard theme, but I am afraid that switching themes might lead to a loss of settings when switching back. Is this something you could test or does this seem to be a problem with the theme as opposed to WPML?
    Thank you,
    Julia

    June 29, 2016 at 1:34 pm #654810
    Yoolia

    Hi Günter,

    I just did another test – I deactivated WPML and the cart buttons are still not working, so it seems to be an issue with the theme?

    Thanks,
    Julia

    July 3, 2016 at 3:48 am #656183
    Ismael

    Hi,

    Another user provided a solution in an older thread. You might want to check this out: https://kriesi.at/support/topic/woocommerce-2-6-problem-urgent/#post-650142

    Best regards,
    Ismael

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