Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 6, 2014 at 12:28 am #346875
    envapk2

    I have just updated Woocommerce to version 2.2.8 and all page content disappears – the header, logo, menu is there and background image in color section but nothing else. If I deactivate Woocommerce it all returns. There are no error messages, can’t figure out what’s going on.

    November 6, 2014 at 10:08 pm #347413
    Elliott

    Hi envapk2!

    Try deactivating all plugins except Woocommerce and make sure Enfold and WordPress are updated.

    If your still having problems then send us a WordPress login and we’ll take a look. Make sure to mark your reply as private if including login information.

    Cheers!
    Elliott

    November 6, 2014 at 11:10 pm #347448
    envapk2
    This reply has been marked as private.
    November 7, 2014 at 11:18 am #347653
    Ismael

    Hey!

    Thank you for the info.

    I’m not sure why contents being removed when you activate the plugin. Please delete WooCommerce from the plugins folder then get a fresh copy of the plugin. Upload it via FTP. There are script errors, maybe some files are corrupted or missing.

    Best regards,
    Ismael

    November 7, 2014 at 5:15 pm #347801
    envapk2
    This reply has been marked as private.
    November 7, 2014 at 9:36 pm #347949
    Elliott

    Hi!

    It looks like it could be a problem with Woocommerce and your server. Try this out, http://docs.woothemes.com/document/jquery-cookie-fails-to-load/.

    I would go ahead and contact Woocommerce support if that does not help.

    Best regards,
    Elliott

    November 8, 2014 at 12:22 am #347999
    envapk2

    Hi Elliott

    I followed the advice in the link and it solved the problem. Many thanks for finding that for me, much appreciated.

    Peter

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