Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #524741

    Basilis appears to have acknowledged implicitly that there is an issue between Enfold and the Woocommerce Tab Manager extension which can / should be addressed by Kriesi / Enfold. ( https://kriesi.at/support/topic/bug-report-woocommerce-tab-manager-conflict/#post-512473 )

    Please could you advise when the resolution will be in place.

    Many thanks

    John

    #525220

    Hi JohnMYates!

    We closed the other topic, because of a bug to the forums and cause user asked us to.
    Can you please let us know if you tried the solution and did not worked out?

    Cheers!
    Basilis

    #525378

    Hi Basilis

    No, I didn’t try because the issue appears to be a fault / problem with the Enfold theme and messing around in the code to fix a known fault seems like a recipe for future problems.

    My reading of the request to close was not that the problem had been fixed but that someone was imitating the person who raised the issue.

    thanks

    john

    #526552

    Hey!

    Unfortunately, we don’t provide support for third party plugins as stated on our support policy specially for extensions of another plugin. The solutions provided on the previous threads worked for other users so if you have time, please follow the instructions on the following thread:

    https://kriesi.at/support/topic/cant-edit-the-woocommerce-tab-manager/#post-422227
    https://kriesi.at/support/topic/conflict-with-woocommerce-tab-manager-plugin/#post-496138

    Regarding when will this be added on the next patch is uncertain because we haven’t fully tested it yet. However, we have added the fix provided by the plugin developer for future reference.

    https://kriesi.at/support/topic/bug-report-woocommerce-tab-manager-conflict/#post-510985

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.