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The button to submit a review in WooCommerce does not show up. I had a problem with the stars not showing up in the reviews, and it turned out to be a problem with Enfold–which you fixed on my site and later included the fix in the subsequent Enfold update. The button has been there before (over 70 reviews posted), but it is gone.
Here is an example. Go to this page: https://chanimaluniversity.com/product/certified-channel-manager-ccm/
click on the Reviews tab. and you’ll see comments, but the “Submit Review” button that used to be there is gone. All the settings are correct, it worked before, but after an Enfold update the button is gone. BTW, you can see the stars are back (thank you), but the alignment is off–but I can live with that.I’ll post a login to the live site so you can investigate.Thanks.
Hey tedfinch,
Thanks for the link to your site, I’m not familiar with the plugin Customer Reviews for WooCommerce so I’m not sure what the expected view should be, on the plugin page I see a button under the tag sorting:
on your page in the source code I see the tag sorting div is empty, and there is no button div, see this screenshot where each div is shown on the frontend
I see that the review form is hidden by the plugin css/wp-content/plugins/customer-reviews-woocommerce/css/frontend.css
I tested the plugin on my shop demo and found the plugin setting that hides the form Display of Customer Reviews ▸ Review Form but the only button that it shows is in the form
even in the Twenty Twenty-Three theme:
Try creating a staging site and Downgrading WP to see if the button shows, or try rolling back the plugin and see if you can get the button to show again.Best regards,
Mike
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