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  • October 9, 2018 at 8:22 pm #1019657
    afarahani

    Hi guys,
    Can you please help me set this straight? Please look at my website below in private section. The credit card field is now RTL which prevents visitor from seeing what number is entered. Also the mobile version is not organized. I think the best way to remove this is to set the credit card field, date field and CVC field to left to right (also the labels). can you please help with that?

    HOW can I move the card icon to outside of the field so it doesn’t interfere with card number in mobile view?

    thanks.

    • This topic was modified 6 years, 2 months ago by afarahani.
    October 11, 2018 at 12:20 am #1020096
    Basilis

    Hey afarahani,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Basilis

    October 11, 2018 at 12:48 am #1020103
    afarahani

    Basilis,
    Unfortunately I don’t get what you say. This is indeed related to the theme styling functionality. The theme is supposed to support RTL but certain elements should stay in their LTR setting such as credit card field and its labels. No one uses any other number format to enter credit card information but in English. Furthermore, the element is not showing properly in mobile view.

    One thing I believed in was the supportive community with Enfold theme and people such as Josue and Ismael. It is easy to say “Hey this is your problem! go and hire someone to do it for you”. right? Maybe you are busy but I have seen much more complicated issues resolved in this community. I am so disappointed of your response.

    Regards,
    A.

    October 11, 2018 at 10:50 pm #1020515
    Basilis

    Hi,

    Yes it depends on the problem although,
    I understand what you are saying, but we have build RTL basically based on the feedback of the community. Doing changes it depends on the amount of tickets we have open and the difficulty or priority of the request and it is up to the team to decide if do it or not.

    http://nimb.ws/OhtR92

    Here what I see on the page that you have send us, so without us understanding the language it is hard to help with fixes like that.

    I hope you understand and I am sorry if I didnt sounded correct, I hope I have explained it properly.

    Best regards,
    Basilis

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