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  • April 13, 2018 at 11:35 pm #941758
    bruttougo

    Hi, I installed Woocommerce and this plugin works correctly,
    but my shop page tells: “No products were found matching your selection.” Below it shows my Enfold 404 page’s content.

    WooCommerce support tells me:
    “That seems to be related to your theme using a different shop template than the default WooCommerce one, I would recommend looking at your theme documentation to see if there’s a setting you need to set.”

    I am wondering if you could help me with this problem.

    My shop page link: https://www.castellodipiovera.it/biglietti/
    My shop page permalink: https://www.castellodipiovera.it/biglietti/
    My shop page <title> : Biglietti
    Selected shop page in Admin panel/woocommerce/settings/products/shop page: Biglietti

    April 14, 2018 at 3:56 pm #941953
    Victoria

    Hey Monica,

    Can you please deactivate JetPack and see if the issue remains?

    Best regards,
    Victoria

    April 15, 2018 at 2:08 am #942114
    bruttougo

    Yes, Victoria, unfortunately deactivating Jetpack the issue remains :(

    April 16, 2018 at 10:18 pm #942787
    Basilis

    Hi,

    Can you try creating a new page?
    I actually changed all pages, re-freshed permalink, changed the page on WooCommerce settings, I have never seen that previously happening at all.

    It cant be from our theme, as it does work on other cases.

    Best regards,
    Basilis

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