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  • #26389

    http://www.teamrfa.com.au

    I have set up a shopping cart on my website using the Woocommerce plugin. I have opened a business account with Pay Pal and have confirmation from Pay Pal that my Pay Pal account is correct and ready to take payments. However when i test purchasing an item through my cart and proceed to checkout and select the pay pal option – am directed to the Pay Pal log in page – this is where i have problems – i am unable to login with the error “email and password incorrect try again”. When i open new window and log in to pay pal using same email and password i have not problems and gain access to my account.

    Do you think i am missing an integration step between my website/woocommerce and pay pal? Any suggestions.

    Cheers

    Shaz

    #130236

    Hi,

    You should probably use a sandbox paypal first to check if the paypal payment is working.

    https://developer.paypal.com/webapps/developer/docs/classic/lifecycle/ug_sandbox/#overview

    On Woocommerce > Settings > Payment Gateways > Paypal > Gateway Testing, check the enable Enable PayPal sandbox.

    Make sure you configure the proper options like your paypal email etc.

    Regards,

    Ismael

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