Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • February 12, 2016 at 1:49 pm #582212
    keifygeorge

    Reviews on my woo commerce products are not working i.e. you cannot leave a review. I have included a link below.

    Lanta

    February 12, 2016 at 4:29 pm #582311
    Yigit

    Hey keifygeorge!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    #top #review_form #respond .comment-form-rating {
    position: static;
}

    Best regards,
    Yigit

    February 14, 2016 at 5:01 pm #582970
    keifygeorge

    Should it not work without having to add special custom CSS?

    February 14, 2016 at 10:46 pm #583026
    Basilis

    Hey!

    The page looks a bit destroyed.
    Please

    1. Disable all the plugins
    2. Disable any CSS you have added
    3. Test again and let us know if that fixed the site

    Regards,
    Basilis

    February 15, 2016 at 9:03 am #583207
    keifygeorge

    How do I disable the CSS without deleting it?

    February 15, 2016 at 11:33 am #583275
    Yigit

    Hi!

    You can copy your custom CSS into another file temporarily. We suggested the fix to our devs.

    Regards,
    Yigit

    February 17, 2016 at 3:24 pm #584773
    keifygeorge

    What are your devs?

    February 17, 2016 at 4:16 pm #584813
    keifygeorge

    I have tried disabling plugins and removing CSS and still no joy. When I updated WooCommerce recently it gave a warning that it was a major update and to ensure I had backed up, which I did. I wonder if it was something to do with that update.

    February 19, 2016 at 6:15 am #585862
    Ismael

    Hi!

    It is actually working but the color value of the input and textarea fields are the same as the background. Add this in the Quick CSS field:

    #top .main_color .input-text, #top .main_color input[type='text'], #top .main_color input[type='input'], #top .main_color input[type='password'], #top .main_color input[type='email'], #top .main_color input[type='number'], #top .main_color input[type='url'], #top .main_color input[type='tel'], #top .main_color input[type='search'], #top .main_color textarea, #top .main_color select {
    color: red;
}

    Adjust the color value. Add this one in order to fix the star rating:

    #top #review_form #respond .comment-form-rating {
    position: relative;
    right: auto;
    top: auto;
}

    Regards,
    Ismael

    February 20, 2016 at 1:56 am #586365
    keifygeorge

    Have tried all of that with no effect. I think there is some compatibility issue with the Woo Commerce plugin.

    February 20, 2016 at 7:10 am #586412
    Ismael

    Hey!

    Please post the login details here. We will check the css code.

    Cheers!
    Ismael

    February 21, 2016 at 3:14 am #586566
    keifygeorge

    Login details attached privately

    February 23, 2016 at 4:52 am #587542
    Ismael

    Hey!

    I checked the product page and the reviews tab is working. We changed the “red” color to “gray”. Please remove browser cache or hard refresh the page.

    Best regards,
    Ismael

    February 23, 2016 at 4:38 pm #587784
    keifygeorge

    Not sure what you mean – remove browser cache or hard refresh the page? Also the site is not right for example check this page where the text is missing from the table and the Instagram feed is not working? http://westcoasthammocks.com.au/buyers-guide/

    February 24, 2016 at 11:24 am #588289
    keifygeorge

    Hi guys,

    I need this sorted a.s.a.p. my whole site is affected!

    February 25, 2016 at 11:55 am #588950
    keifygeorge

    Hi Guys – really need some advice on this a.s.a.p. It had been over 24 hours now!

    February 26, 2016 at 10:00 am #589622
    keifygeorge

    I have been waiting for 3 days for some help – this is affecting my business!

    February 26, 2016 at 2:32 pm #589811
    Yigit

    Hi!

    Devs = our developers. We informed them so they can include the fix into upcoming update so it should work without adding custom CSS code. Until then, please use the code i provided here – https://kriesi.at/support/topic/woocommerce-review-not-working/#post-582311

    Regards,
    Yigit

    February 26, 2016 at 3:16 pm #589842
    keifygeorge

    Any idea why text in my table isn’t showing http://westcoasthammocks.com.au/buyers-guide/ and Instagram feed also not working?

    February 26, 2016 at 3:18 pm #589844
    Yigit

    Hey!

    1- Because your font color is white. Please add following code to Quick CSS 

    .main_color table caption, .main_color tr:nth-child(even), .main_color .pricing-table>li:nth-child(even) {
    color: black;
}

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
    2- Not really sure. Please try using Enfold’s native Instagram widget instead.

    Best regards,
    Yigit

    February 26, 2016 at 4:12 pm #589862
    keifygeorge

    OK Thanks

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