WooCommerce - Produktbild - Support | Kriesi.at

Viewing 14 posts - 1 through 14 (of 14 total)

Author

Posts
January 17, 2019 at 2:34 pm #1055000

HeikoAlexander
Participant

Hi, ich kann kein Produktbild hochladen. Nach dem Speichern ist es wieder verschwunden.
Egal welche Größe ich auswähle. lt. WC liegt es am theme.
Wie kann das gelöst werden?

January 17, 2019 at 4:21 pm #1055046

Jordan Shannon
Inactive Moderator

Hey HeikoAlexander,

Have you checked with your hosting company and increased the php memory? Most of the time is is the reason why you get error sometimes while uploading the media.

Best regards,
Jordan Shannon

January 17, 2019 at 5:01 pm #1055070

HeikoAlexander
Participant

This reply has been marked as private.

January 18, 2019 at 5:24 pm #1055522

HeikoAlexander
Participant

Warum bekomme ich keine Antwort mehr??? Bitte dringend bearbeiten. Danke!

January 18, 2019 at 8:02 pm #1055651

Victoria
Inactive Moderator

Hi HeikoAlexander,

Can you please make a small screencast of the issue?

Best regards,
Victoria

January 21, 2019 at 2:30 pm #1056663

HeikoAlexander
Participant

Wie kann ich Ihnen ein Bild zukommen lassen?

January 21, 2019 at 10:20 pm #1056895

Jordan Shannon
Inactive Moderator

Hi,

You can use the following service:

https://snag.gy/

Best regards,
Jordan Shannon

January 22, 2019 at 12:36 am #1056935

HeikoAlexander
Participant

https://snag.gy/PyxKmv.jpg

January 22, 2019 at 1:00 pm #1057170

HeikoAlexander
Participant

Wie wird das Problem nun gelöst?

January 22, 2019 at 2:37 pm #1057218

Victoria
Inactive Moderator

Hi HeikoAlexander,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

I see the image in the gallery at the bottom right corner.

Best regards,
Victoria

January 22, 2019 at 4:54 pm #1057302

HeikoAlexander
Participant

Yes

January 23, 2019 at 10:54 am #1057666

HeikoAlexander
Participant

Was haben Sie heraus gefunden??

January 23, 2019 at 4:04 pm #1057780

HeikoAlexander
Participant

Hallo?? Ist noch jemand da??

January 23, 2019 at 4:33 pm #1057793

Victoria
Inactive Moderator

Hi HeikoAlexander,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria
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WooCommerce – Produktbild