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  • #619103

    With enfold, there is no link to the woocommmerce products anymore. When i switch to twentyfifteen, the link is there. Deactivation of plugins does not function.

    Screenshot which shows the problem is https://www.dropbox.com/s/j7xuamttrdbitz6/screenshot_shop_beatconcept.png?dl=0

    #619285

    Solved.

    Enfold uses this line to show the “enfold”-Entry in menu. The position was set to 26 in class-adminpages.php.
    Changed it to ‘26.26’, and voila: Products entry is visible.

    #619363

    Hey!

    Glad to hear you solved the issue! Thanks for also sharing how you resolved the issue.

    Best regards,
    Jordan

    #623531

    Will this solution be included in the next Enfold-Update?
    I too have this problem (with Enfold 3.5.4 installed and Woocommerce 2.5.5).

    Just tested it – unfortunately this solution does not work for me. I have every plugin deactivated except Woocommerce and i cannot see the products-page on the backend. Changing the 26 to 26.26 does not work. When changing to Twenty-Fourteen i can see the products-page and edit products.

    #623560

    The solution 26.26 works. I thought the quotation marks are for visual enhancement here in the forum. I changed it to ‘26.26’ – now i can see the products-page in the backend.

    #623617

    Yep, if you want float,use string instead of integer.

    f two menu items use the same position, only one of them will be displayed. In most cases, it’s better to use add_object_page(), which will automatically position the new page alongside other custom post types, avoiding any conflicts. Risk of conflict can also be reduced by using strings values instead of integers, e.g. ‘63.3’ (string) instead of 63 (integer).

    add_menu_page

    It’s just that I hoped if I change the position of the enfold entry, products entry will no longer collide and only one of the entries is displayed

    • This reply was modified 8 years, 7 months ago by DMStemberg.
    #623632

    I had the same issue and it works for me!!!

    Thank you DMStemberg!!! :)

    #625236

    Hi,

    Great @barbarawsimon, glad you got it working :-)

    Regards,
    Rikard

    #675533

    I got it working, did not change the line to 26.26 but to a high number (not in use) in my case 56.

    Will there be a permanent fix for this issue? Now I need to keep an eye on every Enfold update. Or can this change be included in the child theme? If so, how?

    #676749

    Hi,

    What did you do prior to the issue? Did you update WordPress, the theme or any plugins? We can’t reproduce the issue on our installation so it’s probably a plugin conflict. The Products panel is perfectly visible even if the theme is activated. Make sure that you have the latest version of WooCommerce and the theme.

    Best regards,
    Ismael

    #676771

    Yes, I updated Enfold, WordPress and Woocommerce. Deactivated all plugins (no avail), set the default theme back to TwentyFifteen (products were visible then)

    #676836

    Hi,

    Please create a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.
    • permission to switch themes if necessary.

    Best regards,
    Vinay

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