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Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 3, 2017 at 3:14 am #728814
    headbentdesign

    Hello,

    I’ve come across something that I’ve never seen in the 7+ years I’ve been doing this.

    My client is experiencing something that I cannot recreate on any of my devices or browsers, but they even sent me a screencast to prove it.

    When on a product page, when you click on one of the product gallery pics, they open in the lightbox, then disappear after about a second, then reappear after the cursor is moved again.

    Thank you for your help.
    Patrick

    January 3, 2017 at 6:09 am #728848
    Rikard

    Hey Patrick,

    I couldn’t see anything like that on my end and the video is something totally different from what I think you wanted to post, could you check the video URL and try to explain a bit further please?

    Best regards,
    Rikard

    January 3, 2017 at 10:32 pm #729194
    headbentdesign

    Oh man. That stupid video hosting company spammed me.

    I’ll try it again. Thank you for the response, Rikard.

    January 3, 2017 at 10:45 pm #729198
    headbentdesign

    That link doesn’t work either. Hang tight. Sorry.

    January 3, 2017 at 11:03 pm #729206
    headbentdesign

    OK, here we go.

    Thank you so much for helping me with this!

    My client(s) are freaking. Happening with (2) clients using Enfold/Woocommerce.

    Sincerely,
    Patrick

    January 4, 2017 at 5:43 am #729271
    Rikard

    Hi Patrick,

    Thanks for the video though I still can’t see behaviour like that on my end using Chrome, do you have any instructions on how to reproduce the error?

    Best regards,
    Rikard

    January 4, 2017 at 7:56 am #729318
    headbentdesign

    Sorry, it’s only happening on Safari. Forgot to mention this important part.

    Thank you, sir.

    Patrick

    January 4, 2017 at 11:15 am #729349
    headbentdesign

    I really need some help with this if possible, Rikard.

    Thank you.

    January 4, 2017 at 2:45 pm #729423
    Yigit

    Hey!

    Can you please try adding following code to Quick CSS in Enfold theme options under General Styling tab?

    .avia-safari .mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}

    Regards,
    Yigit

    January 4, 2017 at 10:08 pm #729630
    headbentdesign

    Yigit, you’re the shiznit! That worked!

    Now, the clients are telling me that CHROME is doing the same thing. It fixed the issue with SAFAR, but not CHROME.

    Can you help? I researched the topic and it looks like Chrome is WebKit also?

    Man, this is driving me nuts.

    Thank you.

    January 4, 2017 at 10:18 pm #729637
    Yigit

    Hi!

    Please try changing the code to following one then 

    .avia-webkit .mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}

    We only received reports regarding Safari but this should fix for both :)

    Best regards,
    Yigit

    January 4, 2017 at 10:50 pm #729650
    headbentdesign

    YES! That fixed the issues in both, Safari and Chrome, Yigit.

    THANK YOU!

    You have come to my rescue many times.

    Have a great week.

    Patrick

    January 4, 2017 at 10:57 pm #729654
    Yigit

    Hi Patrick

    You are welcome, always happy to help :)
    Let us know if you have any other questions or issues and enjoy your week!

    Best regards,
    Yigit

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