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  • November 20, 2025 at 10:53 am #1491570
    Munford

    hi
    I am building a shop with woocommerce but when I look at it without being logged in, the individual products are not opening from the shop grid. I see an ?avia_forced_reroute=1 in the url. Tested without plugins but no change. Can you see what the problem is?

    Also I have selected in the customizer to have the product thumbnails be uncropped, but they are defaulting to 1:1. Have tried all combinations.
    thanks
    Nancy

    • This topic was modified 2 weeks, 6 days ago by Munford.
    November 20, 2025 at 4:49 pm #1491590
    Rikard

    Hey Munford,

    I can’t see that happening on my end. Did you manage to get it working?

    Best regards,
    Rikard

    November 20, 2025 at 5:03 pm #1491594
    Munford

    ah it seems to be working now.
    Still having an issue with the product thumbnails being 1:1 instead of no cropping.

    November 21, 2025 at 12:46 pm #1491644
    Rikard

    Hi,

    Thanks for the update. If you have additional problems which are not related to the original topic, then please open a new thread.

    Best regards,
    Rikard

    November 24, 2025 at 12:22 pm #1491747
    Munford
    This reply has been marked as private.
    November 24, 2025 at 12:43 pm #1491751
    Rikard

    Hi,

    Thanks for letting us know. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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