Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #949255

    When there is only a product image and no product gallery for a WooCommerce product when you click on the zoom/magnifying glass the image does not open up into a lightbox.

    #950079

    Hey sublime5o,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #950083

    I have added your temp login URL in the private area.

    #950951

    Hi sublime5o,

    I can confirm the issue and have already reported this issue to Kriesi and our devs.
    Hope you’ll be patient enough to wait for the fix.

    Best regards,
    Nikko

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.