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  • #950976

    Hi, when I upload a second image in the product gallery that I choose to use as the hover image, the hover image is much higher than the main product image and it looks terrible.

    Both images are the same aspect ratio, I have even tried resizing the hover image so that it’s the same size but doesn’t make a difference

    The link below is to the product that I have changed the hover image on (it’s the middle image) and it doesn’t line up, it’s much higher than the main image, and you can see part of the main image underneath the hover image.

    • This topic was modified 6 years, 7 months ago by jj_delaney.
    #950978

    I’ve just realised the hover image is being cropped, how can I stop this happening?
    Thanks

    #951411

    Hi jj_delaney,

    I’m not really sure why that’s happening and it’s more of a woocommerce plugin issue.
    Can you try to crop it manually using image editing software.
    If that doesn’t help, can you give us temporary admin access, so we can check further.

    Best regards,
    Nikko

    #952201

    Hi, thanks for your reply. I don’t want to crop the hover image, I want it to not to be cropped. The weird thing is that on some of the product images in the shop page, the hover image is now full size, the same as the product image, but on others it’s cropped. The images are all the same aspect ratio (eg 400×600).

    #953095

    Hi,

    Did you figure this out? The product page or the hover image looks good.

    Best regards,
    Ismael

    #953245

    HI Ismael

    Yes, thanks, I did finally!

    Appearance > Customise > WooCommerce > Product Images
    The Thumbnail cropping was set to 1:1

    Kind regards
    JJ

    #953705

    Hi JJ,

    Great, glad you found that option and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #953794

    Hi you can close the ticket.

    Many thanks
    JJ

    #954170

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Woocommerce product image, hover image not in correct place’ is closed to new replies.