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  • June 19, 2019 at 10:40 am #1111560
    enestedt

    Hi
    After updating to the latest Enfold theme (Version: 4.5.7) we have a problem with produkt grid killing the full width element (it gets content width).
    If I move the produkt grid so its under the full width element, the full width is working fine.

    If I preview the site with the parent theme the same thing happens so its not a child theme problem.
    I have also deactivated all the plugins except Woocommerce, with no change

    June 19, 2019 at 5:05 pm #1111624
    enestedt

    Hi again
    I found out that it is the combination of WC’s produkt grid and Zendesks shortcode.
    I will keep investigating and write here if I find a solution

    June 20, 2019 at 1:42 am #1111780
    Jordan Shannon

    Hi,

    We will keep this thread open for additional info from you.

    Best regards,
    Jordan Shannon

    August 15, 2019 at 9:12 am #1127863
    enestedt

    Hi again, after some investigation we did a change in the code for the plugin in “Request Form for Zendesk”
    and that fixad the problem. You can read about it here:
    https://wordpress.org/support/topic/23-characters-in-the-group-attribute/#post-11677007

    Thank you for keeping the thread open :)
    You can close it now!

    Kind regards

    August 15, 2019 at 3:28 pm #1127956
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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