Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 4, 2017 at 10:28 am #787681
    ansichtsART

    Hallo Support-Team,
    I used
    Enfold Theme with a Child-Theme Version 4.0.5
    WooCommerce Version 3.0.5
    WordPress Version 4.7.4
    URL: http://glahn.gallery

    After updates from Enfold/ WooCommerce and WordPress-Versions has shown
    follow Problem.
    The shop categories had disappeared from the Start-Site of the Webshop
    http://glahn.gallery/jewelry-shop
    On this Site normally you see a Slider with Products-Images and the Shop-Categories.
    After Updates you can only see the Slider, NOT the Shop-Categories.
    NOW-STATUS: I have found there is an incompatibility between Enfold’s extended editor and the WooCommerce setting for the product homepage.

    Once the post is saved using the advanced editor, no more categories will be displayed (but the nice slider). If I save the article using the default editor, the slider is gone, but the categories become visible. I have left it so now, so it is understandable.
    Please can you help us?
    THX Best Regards
    Fränk

    May 4, 2017 at 2:52 pm #787837
    Victoria

    Hey Frank,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 4, 2017 at 3:43 pm #787878
    ansichtsART

    Hi Victoria,
    WP-Zugang as Admin is coming per Mail, the
    and the Data for temporary admin access can you see too in the Private Content Box
    below…

    THX for Help

    May 5, 2017 at 6:05 am #788190
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Could you check and verify please?

    Best regards,
    Rikard

    May 5, 2017 at 10:59 am #788304
    ansichtsART

    Hi Rikard,
    now the login details work.
    Everyone has the temporary Account deleted, now is good.
    I have test it.
    You can use the old login details
    THX
    BR Fränk

    May 7, 2017 at 6:05 pm #789120
    Victoria

    Hi Fränk,

    In Advanced Layout Builder you can add either Product slider or Product grid, please see the screen shots attached. And then just adjust the styles to make it look like you need.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 7, 2017 at 6:05 pm #789121
    Victoria

    Hi Fränk,

    In Advanced Layout Builder you can add either Product slider or Product grid, please see the screen shots attached. And then just adjust the styles to make it look like you need.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 15, 2017 at 11:06 am #793248
    ansichtsART

    Hello,
    THX for the workaround that i can use the advanced Layout Builder with Product slider or
    Product Grid, but i want show a normal Slider and the Categories of the Shop.
    NOT the Products. For the update was this possible, and the customer want now this
    View…

    BR Fränk

    May 15, 2017 at 6:38 pm #793455
    Basilis

    Hi,

    We are sorry but there is no such option right now we are afraid.
    We will although pass it through to Kriesi and see what we can do.
    We appreciate your understanding.

    Best regards,
    Basilis

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