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  • June 22, 2021 at 5:09 pm #1306998
    carylwills

    Hi Support,
    We’ve recently changed our theme to Enfold and found that some of our product names are not being correctly shown in the WooCommerce order emails. In the previous theme they were being correctly displayed. Everywhere on the rest of the site they are correctly displayed.

    It appears that the Trademark symbol (™) is being converted into a graphic and that graphic is approximately 10 times the size of the ™ character. What can I do to stop the ™ character being converted into a graphic image?

    June 24, 2021 at 1:06 pm #1307305
    carylwills

    Bump

    June 25, 2021 at 1:06 pm #1307430
    Yigit

    Hi,

    Thanks for contacting us and sorry for the late reply!

    I tested adding “™” to product name and it seems fine on my end. Please see screenshot here – https://imgur.com/a/72UnCq4

    Have you made any changes on email templates?

    Best regards,
    Yigit

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